Who should be able to build automations? Just IT, or everyone who needs them? It's a surprisingly philosophical question for enterprise decision-makers. Give IT the reins, and you get more control but risk bottlenecks as the rest of the organization waits on developer support. Let everyone create automations, and you get more innovation and faster deployments, but you have to extend more trust to your team. This is the fundamental difference between Workato and Zapier. With sophisticated low-...
