Reputation management isn’t just about responding to reviews—it’s about tracking the right data to understand how your brand is perceived, and how that perception impacts growth. Reviews influence everything from SEO visibility to purchase decisions, and they’re central to customer evaluation: 91% of consumers use reviews to evaluate local businesses, according to SOCi’s 2025 Consumer… Continue Reading 10 Metrics to Track for Reputation Management Success The post 10 Metrics to Tr...
