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Customer success: Building cross-functional relationships
https://www.customersuccesscollective.com/build-and-maintain-cross-functional-relationships-between-customer-success-marketing-product-and-sales/
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Connection is important – it stems from a desire to understand one another. Learning your colleagues’ goals, how they’re measured, and what’s most important to them is going to be key to getting what you want. And the same applies to you.
