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Transforming BPO Operations: How AI-Powered Knowledge Management Drives Success | eGain
https://www.egain.com/blog/transforming-bpo-operations-how-ai-powered-knowledge-management-drives-success/
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The future belongs to BPO providers who can seamlessly blend human expertise with AI intelligence, delivering the empathy and nuance clients expect while achieving the efficiency and consistency that drives profitability.
