If you’re not already tuning in to [Un]Churned, the number-one podcast for insights on customer retention and success, hosted by Josh Schachter, SVP and GM of Atlas at Gainsight, now is the perfect time to start. Each week, the podcast dives into actionable strategies that help customer success professionals and leaders elevate their work. Last week’s episode features LeeRon Yahalomi, VP of Customer Success at Aligned, who shares her groundbreaking approach to scaling customer success w...