Learn the key differences between chatbots and conversational AI, from rule-based scripts to NLP-powered intent detection. Discover which is best for FAQs, personalization, and delivering human-like customer experiences at scale. At first glance, chatbots and conversational AI might seem interchangeable. After all, both are digital tools that “talk” to users. But under the hood, they’re… Read More »Chatbots vs. Conversational AI: What’s the Difference? The post Chatbots vs. Co...
