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From:
The Customer Success Café Newsletter
(Uncensored)
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Turn Wins Into Renewals: PEAK Playbook + 7-Day Plan
https://www.thecscafe.com/p/peak-moment-os-turn-wins-into-renewals
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A step-by-step CS playbook: peak triggers, a 24-hour Proof Pack, a 7-day activation sprint, and Risk Kill—used by 4,300+ pros to protect revenue early.
