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From:
Nielsen Norman Group
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Top 10 Web Design Mistakes of 2002 - NN/G
https://www.nngroup.com/articles/top-ten-web-design-mistakes-of-2002/
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Every year brings new mistakes. In 2002, several of the worst mistakes in Web design related to poor email integration. The number one mistake, however, was lack of pricing information, followed by overly literal search engines.
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