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From:
The Customer Success Café Newsletter
(Uncensored)
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30-Day At-Risk Rhythm: Turn Reds to Renewals
https://www.thecscafe.com/p/retention-30-day-at-risk-operating-rhythm
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Run a predictable 4-week cadence for red accounts: triage, executive reset, proof of value, decision checkpoint. Download the tracker, scripts, and agenda.
