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From:
The Agency Auditor
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6 Ways Customer Support Audits Slash ECommerce Chargebacks & Bad Reviews
https://theagencyauditor.com/how-ecommerce-customer-support-audit-reduces-chargebacks-and-bad-reviews/
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customer experience
Systematic customer support audits reduce eCommerce chargebacks by 30-50% and improve review scores. Get the complete audit framework and ROI calculations.
