To wrap up a fantastic National Customer Service Week, we hosted an engaging session on strategies for creating standout awards entries. The session was led by David Dagger, Director of Communications & Corporate Affairs, and featured expert insights from Catalina Zaharia, Customer Experience and Quality Assurance Manager at Cabot Financial and Mike Faulkner, Chair of… The post Recording of our NCSW: Award Entries Top Tips – Webinar appeared first on Institute of Customer Service.
