UK shop workers and delivery drivers will receive free training to help them handle abusive customers in the run up to Christmas, following new research showing British retail businesses face a £7.8 billion bill to replace employees most at risk of quitting their jobs***. Research for the Retail Trust’s health of retail report found that over 1.5 million […] The post Retail Trust rolls out free training to deal with shop worker abuse as retail industry faces £7.8 billion cost to rep...
