With the busy peak season around the corner, retail logistics experts from Advanced Supply Chain (ASC) and ReBound Returns examine strategies for negotiating this year’s top seasonal challenges. 1) Sales surges Over the past few years, retailers and consumer brands have effectively extended Black Friday beyond a single day of discounts into weekend-long events, and […] The post Peak performance: tackling the top pressures this festive season appeared first on Modern Retail.| Modern Retail
The way that online consumers shop has changed. TikTok Shop sold around £25 billion worth of products in 2024, while 1.4 billion users are actively making purchases through Instagram. This highlights not only the rapid rise in consumer journeys starting online, but also how branded content has become one of the most important digital touchpoints. […] The post Want more online shoppers? Start with your content appeared first on Modern Retail.| Modern Retail
Graham Smith, Strategic Account Director, Gophr Halloween brings ghost stories. But for retailers, delivery processes can be fraught with terror: the barcode that will not scan, the parcel that vanishes between store and doorstep, or the delivery that turns into a horror story. The promised land of last-mile, though, could be the silver bullet. The […]| Modern Retail
By Mohammad Ismail, VP of EMEA, Cequence Security Comparison shopping is a proven and accepted practice within the retail industry and doing this via bots is nothing new, with price comparison sites often being used to offer the consumer the best price on a specific item. At the same time, retailers have also used price […]| Modern Retail
The Importance of Order Fulfilment Order fulfilment is a high priority for most organisations due to the direct impact on customer satisfaction and the labour resources order picking necessitates. Incorrect or late orders create the potential for an unhappy customer who might decide to shop elsewhere or use another vendor next time (not to mention […]| Modern Retail
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One of the biggest challenges companies face in intralogistics is a lack of space, leading to inefficient storage, slower processes, higher costs, and lower customer satisfaction. In the time of Industry 4.0 and rapid technological advancements in production, alongside increasing e-commerce and omnichannel distribution, companies need to optimise their warehouse or production design with digitalised […]| Modern Retail
New research reveals 6 in 10 want AI-powered delivery tracking and smarter returns, yet half still prefer a human touch when things go wrong UK consumers are ready for retailers to put artificial intelligence to work behind the scenes this peak season, but only if it delivers tangible value and transparent outcomes. New research commissioned […] The post UK shoppers embrace AI for delivery updates and returns – but still want transparency and a human safety net appeared first on Modern Re...| Modern Retail
UK consumers have identified luxury brand websites and AI agents as the channels providing the best high-quality product information according to new research from Akeneo, the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions. 68% of UK shoppers say luxury retailers provide the best product information, while nearly the same […] The post Luxury brand websites and AI agents rated as top sources for product information by UK Shoppers, accor...| Modern Retail
ReBound Returns has reported a 23% fall in average carbon emissions per parcel during the 2023-24 Peak season, compared with the same period in 2022, as retailers across Europe strive to improve sustainability amidst booming Black Friday sales and returns. The omnichannel returns specialist, which handles millions of parcels every Peak season, attributed the drop […] The post ReBound cuts carbon emissions per parcel by 23% during Peak season appeared first on Modern Retail.| Modern Retail
Over the last few decades, the biggest changes in commerce haven’t come from technology alone. They’ve come from a convergence of changes in technology as well as the way businesses and consumers adopt it. For example, the shift to online shopping, the rise of mobile, and the explosion of social media. None of these trends […] The post Beyond Automation: The Role of AI in Ecommerce Growth appeared first on Modern Retail.| Modern Retail
UK shop workers and delivery drivers will receive free training to help them handle abusive customers in the run up to Christmas, following new research showing British retail businesses face a £7.8 billion bill to replace employees most at risk of quitting their jobs***. Research for the Retail Trust’s health of retail report found that over 1.5 million […] The post Retail Trust rolls out free training to deal with shop worker abuse as retail industry faces £7.8 billion cost to rep...| Modern Retail
Leading UK flooring retailer Flooring Superstore has officially opened its 50th UK store, as the business strengthens its position in the home retail sector. The milestone follows a period of rapid expansion and £1 million investment funding the opening of six new stores in 2025 across locations including Manchester, Hove, and Harlow. The brand’s agile model and strong […] The post Flooring Superstore celebrates key milestone as UK expansion continues appeared first on Modern Retail.| Modern Retail
There’s no doubt that AI is changing the way businesses operate across the globe, and the logistics sector is no exception. However, while some operators remain reluctant to integrate AI into daily workflows, in the realm of delivery route planning, it’s already proving to be a game-changer. Through the use of AI, logistics firms now […] The post AI Delivery Route Planning: Transform Your Logistics with Intelligent Solutions appeared first on Modern Retail.| Modern Retail
L’Oréal-backed AI-driven beauty shopping platform, Noli, has selected Akeneo’s Product Information Management (PIM) solution to power its hyper-personalised product recommendation model, tailored to meet the unique needs of each customer and allowing shoppers to take charge of their beauty buying experiences. Through its proprietary AI-driven beauty engine, Noli unlocks the best skin and haircare routines […] The post L’Oréal-backed AI-powered beauty tech platform, Noli, partners wi...| Modern Retail
The UK high street has faced seismic shifts over the past couple of decades, including the rise of online shopping. With customers now able to enjoy smooth, streamlined browsing from the comfort of their home, city centres have had to refocus their strategies to compete. One of the ways they’re doing this is by adopting […]| Modern Retail
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Introduction Today’s manufacturers face numerous challenges in maximising efficiency and staying competitive. These include limited space, inaccurate inventory, human error, and labour shortages. This article explores how effective automation and smart space utilisation strategies can revolutionise production environments. Challenges in Production Effective Strategies for Production Optimisation By implementing vertical storage systems, warehouses can utilise their […]| Modern Retail
