CIOs are staring down a paradox. Employees are moving faster than ever with agentic AI. They’re using tools like Copilot, ChatGPT and embedded SaaS agents to build automations and streamline workflows on their own. The upside is enormous: productivity gains and new ideas are bubbling up from every corner of the business. But the risks — security, compliance and data exposure — are just as real. The challenge to CIOs isn’t whether to allow this shift (really, what choice do we have?). ...
