A business continuity plan outlines procedures and instructions an organization must follow in the face of disaster, whether fire, flood, or cyberattack. Here’s how to create a plan that gives your business the best chance of surviving such an event.| CIO
A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.| CIO
From big data engineers to engineers to desktop support, here’s what to look for (and what to offer) when hiring for the 10 most in-demand IT jobs for 2025.| CIO
Since many migrations to S/4HANA are still stalled, SAP apparently wants to give its customers more time to make the switch.| CIO
AI won't save your business if no one trusts it. Ditch the hype, fix the culture and stop choking innovation with red tape.| CIO
AI capabilities such as natural language processing and pattern recognition can help organizations finally extract value from their vast troves of unstructured information, but only if their data infrastructure can keep pace.| CIO
AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.| CIO
Mishandling rewards can backfire on even the most well-intentioned IT leader. Here's how to get employee recognition right.| CIO
The CRM giant’s new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks.| CIO
Building a strong environmental, social, and governance (ESG) score can determine the overall success of the business and attract socially responsible investors.| CIO
Analysts warn of multi-phase price hikes and vendor reshuffling, forcing CIOs to prioritize US manufacturing and implement aggressive cost mitigation strategies.| CIO
Despite recent attacks on its theory and implementation, DEI provides organizations with many benefits, including better financial results, access to talent, innovation, and improved problem-solving.| CIO
Manufacturing’s under fire — AI could be the lifeline, but only if leaders can outrun chaos, outsmart cyber threats and win over a wary workforce.| CIO
The 125-member IT team has put in place a deliberate evolution of culture that focuses on enjoyment of work, scrum-based autonomous operations, and agile leadership.| CIO
Here’s what you need to know about the database and enterprise software vendor’s latest product and company news.| CIO
Concerned about cost and data privacy, IT leaders increasingly see private cloud or on-prem as the better alternative for AI once workloads stabilize and experimentation is done.| CIO
Most IT leaders will find it impossible to increase their adoption of AI with the data management practices they have in place now.| CIO
To build or upgrade, that is the question facing heavy compute users, some of whom are finding upgrading CPUs and GPUs a go-to option, rather than building more server farms.| CIO
Data security and cost control have IT leaders rethinking AI in the public cloud. But prepping a local data center for AI can be expensive and involved, with more infrastructure needed than a couple of GPUs.| CIO
AI is fast becoming a go-to technology for business transformation, shaking up roles across the enterprise. Here's how to make the most of this inevitable evolution.| CIO
El gasto mundial en TI alcanzará los 5,43 billones de dólares este año, lo que supone un aumento del 7,9% con respecto a 2024. Estas cifras, vaticinadas por Gartner, llegan en un momento en el que los directores de TI parecen estar frenando la realización de nuevos gastos como consecuencia de la incertidumbre política.| CIO
Register now to tell your stories to the readers of CIO, Computerworld, CSO, InfoWorld and Network World.| CIO
Building transformation offices that function like integration management offices will give your organization the mandate, structure and leadership to drive real change.| CIO
From capacity management to collaboration, the product model is reshaping how technology is built, funded, and understood across the enterprise.| CIO
If your teams are moving quickly but struggling to move together, it might be time to give transformation a home. These patterns suggest when a formal transformation function is not just helpful—but essential.| CIO
While operational efficiency can drive improvements, it often falls short of true transformation. To address this, many organizations are turning to transformation functions to bridge the ‘missing middle’—the strategic activities that connect ideation to execution.| CIO
These 5 steps can help you capture big-picture transformation needs and execute on the things that really matter.| CIO
Starting a transformation can feel like starting a campfire. Here’s how to make sure it catches.| CIO
Establishing an open ecosystem of services can be a powerful business value multiplier. But it works only if your API strategy has a solid foundation.| CIO
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.| CIO
Application programming interface adoption is on the rise to both build more flexible modern architectures and keep essential mainframe systems in the mix.| CIO
In this interview with IDC's Marlanna Bozicevich, we learn about how organizations need to prioritize data management to take advantage of AI as a transformative platform. We also hit on how AI can support data management.| CIO
The use of technology business management is growing as IT environments add AI and other new technologies.| CIO
AI has disrupted the IT agenda. But the need to deliver business value quickly, navigate geopolitical risks, and future-proof the IT organization are also reshaping CIOs’ thinking on IT.| CIO
The Technology Business Management Council’s recent EMEA Summit highlighted a new taxonomy and framework for TBM geared for AI, hybrid cloud, and distributed leadership, as well as developments around FinOps, GreenOps, and cybersecurity.| CIO
Find the peer insights and expert advice IT leaders need to create business value with technology, drive innovation and develop their careers.| CIO
As the legislation nears final passage, organizations both developing and deploying AI will have new transparency and risk assessment requirements, with the final rules not yet written.| CIO
The code of practice arrives just in time to help enterprises comply with the second wave of EU AI Act rules, which will enter force on August 2.| CIO
The new gen AI model’s explosion on the scene is likely to amp up competition in the market, drive innovation, reduce costs and make gen AI initiatives more affordable. It’s also a metaphor for increasing disruption. Maybe it’s time for CIOs to reassess their AI strategies.| CIO
Usually when demand outstrips supply, prices go up or customers go elsewhere. But will they have time to before the balance changes?| CIO
These five companies are using real-time analytics to improve agility, respond to customers as needs change, optimize pricing, and identify inefficiencies affecting their bottom line.| CIO
The two related technologies can work together, but CIOs should understand the difference to protect against vendor hype and obfuscation.| CIO
The convergence of IT and operational technology (OT) can improve security, optimize processes, and reduce costs. This is how large companies do it.| CIO
Escalating tariffs will cut significantly into IT expenditures, while increasing tech prices and market pressures on CIOs’ businesses, leading to shifts in IT and staffing strategies.| CIO
The investment spread across a period of 10 years will see the public cloud service provider expand its cloud infrastructure footprint in the country to meet the growing demand for AI-based workloads.| CIO
Jassim Haji, president of the Artificial Intelligence Society of Bahrain, outlines Bahrain's digital transformation journey, and why he thinks the Kingdom is ideally positioned to become a regional leader in AI.| CIO
A new policy stipulates that companies must move their regional HQ to Saudi Arabia or miss out on billions of dollars in government contracts. How will this affect the tech market for buyers and sellers?rn| CIO
In spite of the time and money spent, few software deployments meet expectations. Why? This article examines the more common reasons why selecting software is so difficult, so these problems can be avoided.| CIO
Egypt plans to invest in its offshoring industry, offering services including business-process optimisation, analytics, and custom application development.| CIO
IT leaders with service contracts in the region are working quickly to minimize impacts on their partners and projects, while the industry at large braces for price hikes and talent crunches across the globe.| CIO
There’s more competition from local providers and from the cloud, at a time when the pandemic has made resiliency and digital transformation even more important.| CIO
The telecom giant’s 5G Network Planning Platform leans on machine learning to optimize transmitter density, positioning, and placement while minimizing unnecessary capital expenditures.| CIO
Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses.| CIO
CEO Adam Selipsky outlined a wide range of new tools and functionality in his first turn at the helm of Amazon Web Services. Here’s what IT leaders should know.| CIO
To sharpen its focus on AI and the cloud, IBM spun off its legacy IT activities as an independent business. Now that company, Kyndryl, is setting its own course toward automation and hybrid infrastructure after a rocky start.| CIO
Consider the scope of emerging AI capabilities before mapping out what’s best for the organization.| CIO
Aiming to rival global tech hubs, Saudi Arabia’s new AI project targets innovation, infrastructure, and talent development.| CIO
The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.| CIO
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.| CIO
Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.| CIO
Network operators are making progress with stand-alone 5G rollouts, but CIOs hungry for 5G’s promised low latency for IoT communications might want to consider a private 5G network.| CIO
The rising complexity of today’s cloud environments can catch your company off guard — at great cost. Here are five functional areas CIOs should focus on as you get your cloud strategy off the ground.| CIO
From a lack of visibility into infrastructure to licensing and governance issues, frustrating surprises await your migration to the cloud. Here’s a real-world look at how traditional companies are navigating the cloud’s less-documented challenges.| CIO
David Letterman may be off the air, but his Top 10 List format remains in the comedic canon. In his honor, here’s David Taber-man’s Top 10 list of these worst practices for agile projects.| CIO
SLA adherence is no guarantee of outsourcing success. Here's how to avoid seeing red when all the lights on the service delivery dashboard are green.| CIO
Company still remains under the microscope in Spain as a startup association presses ahead with its complaint.| CIO
A credible threat of defection can help you leverage competitive pricing opportunities and escape long-term relationships gone bad.| CIO
Applying lessons learned from initial forays into the cloud, IT leaders are forgoing platform-first mantras in favor of workload-specific strategies for deciding where applications will run best.| CIO
MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or deliver IT services, thanks to talent and technologies most enterprises lack.| CIO
IT professionals are reporting exhaustion at alarming levels, and IT leaders must recognize the symptoms and take steps to address contributing factors to avoid increased attrition rates, decreased productivity, and a poor reputation in the tech talent market.| CIO
When Hewlett Packard bought knowledge management software firm Autonomy, it didn’t realize it was buying into a multibillion accounting cover-up. Shareholders sued HP, and HP sued Autonomy CEO Mike Lynch. Here’s how it played out over the decades.| CIO
Business intelligence (BI) is a set of strategies and technologies for analyzing business information and transforming it into actionable insights that inform strategic and tactical business decisions.| CIO
The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making.| CIO
The US Army first-ever CIO, Dr. Raj Iyer, discusses the ‘game-changing’ impact the cloud, data, and AI are having in support of Ukraine’s fight against Russia and in safeguarding democracy at home.| CIO
CIOs are looking at ways to avoid single points of failure and are re-evaluating their cloud strategies to prevent any 'blue screen of death' incidents.| CIO
Here’s what you need to know about the cloud-based enterprise service management vendor’s latest product and company news.| CIO
The probe also involves what ServiceNow said was the improper hiring of the Army CIO to serve as ServiceNow’s global head of public sector. That executive, Raj Iyer, told CIO “I resigned because I didn’t want to be associated with this fiasco in any way. It’s not my fault.”| CIO
A flawed update to CrowdStrike Falcon sent Windows servers and PCs across the globe into an endless reboot cycle that IT organizations are still working to remediate.| CIO
The global CrowdStrike meltdown shows what you risk when IT operations depend on a single point of failure. Reconsider your organization’s cloud concentration risk tolerance and define a strategy to match.| CIO
Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.| CIO
Insights from data and ML algorithms can be invaluable, but be warned — mistakes can be irreversible. These recent high-profile AI blunders illustrate the damage done when things don’t go according to plan.| CIO
APIs have become ubiquitous, but managing a widening portfolio of diverse styles poses challenges. Various approaches to API governance, therefore, are becoming more critical to support the fabric of modern enterprises, and avoid the burden of tech overload.| CIO
A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contract.| CIO
Technology fads come and go over time but the fundamental business benefits that IT can deliver remain the same. Any technology initiative that can produce dramatic improvements in process automation, data democratization or ease of use will materially improve the business credibility of your company’s IT team and likely enhance the career prospects of its leaders.| CIO
Many IT articles discuss how to avoid project failures…which is great, but according to industry analysts, at least one-third of CRM projects fall short. Here, we’re going to explore what to do if you’re in that unlucky 33 percent.| CIO
