I spend a lot of time with operations leaders who have excellent visibility … but disappointing outcomes. The paradigm is that we invest heavily in detection, correlation and dashboards, then depend on human heroics. It’s the smoke-alarm-without-a-sprinkler problem. From a CIO’s perspective, the competitive metric is no longer just mean time to detect (MTTD). It’s become mean time to contain (MTTC), the time between the first credible signal and a concrete action that limits damage. S...
