Research on the top performing digital retailers, brands and D2C players in the ecommerce space. Reports, Events, Networking and trackers.| InternetRetailing
Returns fraud is becoming a bigger problem for retailers each year. This is partly driven by the anonymous feel of ecommerce interactions, and the returns process being made easier to improve customer experience. From empty parcel scams to worn clothing being returned as “new”, bad-faith actors continue to look for ways to exploit returns policies. […]| InternetRetailing