Department store retailer Dillard’s and mixed-use real estate developer Trademark Property Co., have purchased the 646,000-square-foot Longview Mall in Longview, Texas, where Dillard’s is an anchor store, marking the first time the two companies have teamed up for a retail acquisition. The new owners plan to invest in upgrading the shopping center, which is the […]| Retail TouchPoints
Urban Outfitters (UO) has teamed up with Levi’s for its second On Rotation shop-in-shop program, designed to create a one-of-a-kind denim destination blending Levi’s styles with the Urban Outfitters sensibility. In May 2025 Urban Outfitters kicked off the On Rotation program with Nike; On Rotation: Levi’s debuted online and in five UO stores on Aug. […]| Retail TouchPoints
Best Buy and Microsoft have collaborated to produce a limited-edition version of the Microsoft Surface 13” Keyboard (a.k.a. Type Covers) decorated with artwork created by a Best Buy Teen Tech Center member and available exclusively through the Best Buy app. The design was chosen as part of the Microsoft Type Cover for a Cause program, […]| Retail TouchPoints
Spoiler alert: Many brands are not reaching their full impact when it comes to working with influencers. What was once considered a niche, experimental part of marketing has officially cemented itself as a critical tactic for success. Influencer marketing is predicted to reach over $71 billion by 2032, meaning its evolution has been and is […]| Retail TouchPoints
Schools are already open in some parts of the country, but the 2025 back-to-school (BTS) shopping season still has a few weeks, if not months, to run. It’s been a season marked by value-seeking and bargain-hunting by consumers; however, using data based on primary and secondary research, NBCUniversal still forecasts a 3% increase in overall […]| Retail TouchPoints
Starting a business has never been easy but today’s entrepreneurs face an especially daunting retail environment. Between rising tariffs, economic headwinds and supply chain disruptions, there is fierce competition in every market sector to place new products on limited retailer shelf space. An entrepreneur surveying this landscape can readily see that launching innovative, impactful products […]| Retail TouchPoints
Discount supermarket Aldi will enter the Midtown Manhattan area next year with a 25,000-square-foot store on 42nd Street at the edge of Times Square. The store will be located in The Ellery, a new luxury residential building designed by Handel Architects and managed by Taconic Partners and National Real Estate Advisors. “The Aldi flagship location […]| Retail TouchPoints
The Security Industry Association (SIA) has created a Retail Security Advisory Board and is calling for SIA member volunteers to join the expert-led group. The board, to be led by Chair Mike Dunn of Wachter and Vice Chair Brit Hehn of Gap, will tackle initiatives including: “This new advisory board provides a vital platform to […]| Retail TouchPoints
China-based discount retailer Temu has adopted solutions from Rithum (formerly CommerceHub and ChannelAdvisor) to simplify onboarding of U.S. sellers. Now, Rithum users can quickly sync product data with their Temu storefront and publish listings in bulk, with minimal setup requirements. The integration also offers two-way syncing of inventory and shipments, enabling immediate updates and more […]| Retail TouchPoints
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing at a rapid pace. In ecommerce, we’re beginning to see these agents built and deployed to browse and buy products for people. This technology is so transformative that we may be on the edge of a new […]| Retail TouchPoints
Fabletics has launched the gStore SaaS retail solution from GreyOrange in 74 of its 100+ stores, giving managers and associates a real-time picture of where inventory is located virtually anywhere within the store. The gStore app’s integrated analytics, powered by overhead and handheld RFID readers, can identify items abandoned in dressing rooms, placed in the […]| Retail TouchPoints
Tops Friendly Markets has integrated the Basket Adjudication Service (BAS) from supplemental healthcare benefits provider NationsBenefits at its point-of-sale. The BAS provides real-time validation for purchases of fresh produce, pantry staples and OTC wellness products by health plan members, helping to overcome food insecurity among vulnerable populations. “Feeding our neighborhoods well has always been at […]| Retail TouchPoints
Lowe’s will purchase interior building products distributor Foundation Building Materials (FBM) for approximately $8.8 billion. The acquisition is designed to strengthen Lowe’s professional customer offerings with faster fulfillment, improved digital tools and cross-selling opportunities between FBM and Lowe’s as well as the recently acquired Artisan Design Group, which Lowe’s purchased for $1.325 billion in April […]| Retail TouchPoints
In today’s retail landscape, where ad budgets are ballooning and shopper attention is shrinking, the product detail page (PDP) has emerged as the most important real estate on a brand’s website. Once considered a mid-funnel touch point, the PDP is now where many shoppers begin — and often end — their journey. The problem? They’re […]| Retail TouchPoints
The current generation of AI solutions has already been on one of the steepest growth curves in recent memory, but according to top attorneys at ArentFox Schiff, the technology is just warming up: “AI will be a sea change not just for the fashion industry but for society as a whole,” said Anthony Lupo, Chairman […]| Retail TouchPoints
Claire’s will sell its North American business operations to private holding company Ames Watson, which plans to maintain a significant retail footprint for the brand in the region. The tween favorite retailer declared Chapter 11 bankruptcy and reorganization under Canada’s Companies’ Creditors Arrangement Act (CCAA) in early August, and quickly identified 700 stores that were […]| Retail TouchPoints
Carter’s has partnered with the Boys & Girls Clubs of America to launch a limited-edition T-shirt collection designed by youth members of the organization. The three designs, chosen from hundreds of entries as part of a nationwide contest, celebrate creativity and the power of dreaming big. The shirts, in sizes 12M to adult and priced […]| Retail TouchPoints
Guess? has partnered with Authentic Brands Group to go private in a transaction that values the apparel brand at approximately $1.4 billion. Authentic, which owns 50+ global brands generating approximately $32 billion in annual revenues at retail, will acquire 51% of “substantially all” of the Guess? intellectual property, while a group of “rolling stockholders” that […]| Retail TouchPoints
Target’s long-time CEO Brian Cornell will step down from the top job on Feb. 1, 2026, when current COO Michael Fiddelke will succeed him and join the company’s board of directors. Fiddelke is a 20-year veteran of Target with a wide range of leadership experience across merchandising, finance, operations and human resources. Recently, Fiddelke established […]| Retail TouchPoints
The average inventory accuracy rate is 83%, and while that seems like a fairly high number, the missing 17% can have a considerable impact on retailers. To best serve customers, it’s crucial to maintain inventory and replenish items properly. All it takes is one poorly timed out-of-stock item to count a retailer out in the eyes […]| Retail TouchPoints
Resale platform ThredUp is at the top of its game — the company has been profitable for seven straight quarters in the U.S., and in Q2 it acquired more new customers than in any previous quarter in its history, a 74% increase year-over-year. Much of this is due to ThredUp’s hard work over the years […]| Retail TouchPoints
Starbucks has increased pay by 2% for its salaried workers, which includes store managers, manufacturing and distribution workers and corporate employees. The relatively modest increase was first reported by Bloomberg and confirmed by Starbucks. Starbucks appears to be trying to keep a lid on salary increases for its hourly workers as well as salaried employees. […]| Retail TouchPoints
Two of the “Sharks” that swim in the popular Shark Tank show, as well as a Hollywood trailblazer/entrepreneur, will be among the five judges for Alibaba.com’s $1 million CoCreate product innovation competition for entrepreneurs. The pitch competition is the marquee program of Alibaba.com’s CoCreate 2025 seller conference, which will take place in Las Vegas Sept. […]| Retail TouchPoints
[Update as of Aug. 19, 2025] Best Buy‘s new third-party marketplace has launched on the retailer’s website and app, eight months after it was first announced. Powered by Mirakl, the marketplace doubles the number of products available on Best Buy’s ecommerce platforms. In addition to expanding the range of tech products on offer, the marketplace […]| Retail TouchPoints
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from EY shows that that hasn’t changed — offline spend continues to capture 77% of retail sales. But a preference for in-store shopping doesn’t mean consumers are averse to using the latest technology: among this same set of […]| Retail TouchPoints
The most competitive retailers are rethinking how pricing fits into their broader strategy. Rather than defaulting to historical data or following competitors’ cues, many are turning to real-time insights to guide pricing from product development through to seasonal promotions. As the back-to-school season approaches, it’s time to reconnect with the critical “forgotten P” of the […]| Retail TouchPoints
Pacsun has partnered with McDonald’s for an exclusive apparel collection inspired by the fashions and fads of the 1970s. The Pacsun x McDonaldland collection will include men’s and women’s apparel as well as accessories such as snapback and bucket hats, high socks, license plate frames and doormats, all themed with motifs and characters from the […]| Retail TouchPoints
Ace Hardware has introduced RedVest Media, its new retail media network (RMN). In partnership with Epsilon Retail Media, the RMN offers brands access to onsite ads, search and display; email and push messaging; in-store signage; and offsite programmatic advertising via display, video, CTV and mobile. “Ace has always been about helping our neighbors,” said Molly […]| Retail TouchPoints
Beyond, Inc. — parent company of Bed Bath & Beyond, Overstock, BuyBuy BABY and a blockchain asset portfolio — is changing its corporate name to Bed Bath & Beyond, Inc. to reflect its “most valuable piece of intellectual property,” according to Executive Chairman and Principal Executive Officer Marcus Lemonis. The company’s NYSE stock ticker also will […]| Retail TouchPoints
Last month, the Federal Trade Commission began to crack down on false “Made in the USA” claims, sending warning letters to a number of companies and promising that “companies that falsely claim their products are ‘Made in the USA’ can expect to hear from the FTC.” But new research out of Michigan State University found […]| Retail TouchPoints
Food and beverage brands already know the value of reaching grocery shoppers digitally. Grocery ecommerce is transforming the entire shopper journey.| Retail TouchPoints
Wawa will open its first travel center format store in Hope Mills, N.C. on Aug. 28, featuring 8,000 square feet of space that will house the convenience store chain’s signature food and beverage offerings, as well as 20 fueling spots for passenger vehicles and six high-speed diesel fuel lanes to serve tractor trailers. “We are […]| Retail TouchPoints
DoorDash has partnered with Ace Pickleball Club (APC) to become the indoor pickleball clubs’ official on-demand delivery and pickup platform. Each APC location will feature a designated DoorDash Delivery Zone for members and guests to receive orders, allowing players to place orders between games for groceries, sporting equipment and other items that will be waiting […]| Retail TouchPoints
Dick’s Sporting Goods has launched Cookie Jar & A Dream Studios, an in-house content and production studio built to support the retailer’s sports storytelling mission. The official introduction coincides with the premiere of a new documentary, Big Dreams: The Little League World Series 2024, which explores one of America’s most iconic youth sports events. “Big […]| Retail TouchPoints
Saks Global has created a unique, personalized homepage that is dynamically assembled based on each visitor’s purchase intent, with the page layout, content and strategies seen by each shopper customized just for them. Saks is using AI and machine learning to refine recommendations in real-time, continuously adjusting with any action taken on the site — […]| Retail TouchPoints
“Unfortunately, clarity with respect to U.S. trade policy has not materialized,” CEO Tim Boyle said. “This uncertainty overhangs consumer sentiment and every decision that we make for our U.S. business.| Retail TouchPoints
Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal. With this, the traditional search model that has dictated internet browsing methods for the last 20 years is on the verge of being surpassed by more intuitive designs. A huge knock-on effect of this has been to […]| Retail TouchPoints
Loehmann’s, famed as a retailer where highly motivated, elbows-out shoppers could find amazing bargains, hasn’t operated physical stores since 2014, following its third bankruptcy, but the brand name still exerts a pull on shoppers. At least that’s what the retailer’s owner, former discount rival Century 21, seems to think. According to Long Island Business News […]| Retail TouchPoints
Ebay will be back on the runway this Fashion Month following its 2024 debut. This year, Ebay is upping the ante with a series of partnerships with top fashion designers, including Erdem, Luar, Altuzarra, Kallmeyer and Ahluwalia, which will incorporate pre-loved pieces from previous years into their Spring/Summer 2026 (SS26) collections. The partnerships — developed […]| Retail TouchPoints
Ulta Beauty and Target have mutually agreed to end their Ulta Beauty at Target shop-in-shop partnership when the current agreement concludes in August 2026. The partnership, which launched in 2021, is akin to the shop-in-shops of Ulta competitor Sephora, which were first located in JCPenney stores and then shifted to Kohl’s. But the winds have […]| Retail TouchPoints
Gildan Activewear has entered into a definitive agreement to pay $2.2 billion for HanesBrands in a deal that places its enterprise value at $4.4 billion. The acquisition will give HanesBrands shareholders approximately 19.9% of Gildan shares on a non-diluted basis while creating a global leader in basic apparel. The deal, which has been approved by […]| Retail TouchPoints
The strategic significance of retail media is undeniable, but while 80% of agency executives say that they view retail media as an exciting opportunity to stand out in a crowded marketplace, only 41% currently consider it a core part of their media strategy, according to a new survey by Infillion. Indeed, retail media networks (RMNs) […]| Retail TouchPoints
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly in the retail and CPG industries, go all the way to 11 (apologies to This is Spinal Tap). U.S.-imposed tariffs that appear, disappear and reappear are the main culprit, but this year’s economic and geopolitical turmoil also […]| Retail TouchPoints
Feel a sense of déjà vu? You’re not alone. These days, culture seems to be in a constant state of rewind. Nostalgia is everywhere – HMV and Toys ‘R’ Us are back, flip phones and vintage are cool again, and childhood memories are selling fast. In a world shaped by economic anxiety, digital fatigue and […]| Retail TouchPoints
After trialing the service in several markets, Amazon has expanded same-day delivery of perishable grocery items to more than 1,000 U.S. towns and plans to further expand the offering to more than 2,300 cities by the end of the year. Designed to complement Amazon’s existing grocery delivery offerings — including from Amazon Fresh, Whole Foods Market and […]| Retail TouchPoints
Burlington Stores is continuing to roll out a refreshed in-store experience across its fleet of 1,115 stores. Half of the off-price retailer’s stores already have been converted, and all future new stores openings will feature the updated branding as well as a smaller, more efficient layout. Most remaining locations are expected to transition to the new format […]| Retail TouchPoints
Ingka Group Deputy CEO Juvencio Maeztu has been named to the company’s top post as current CEO Jesper Brodin plans to step down after eight years at the helm. Ingka Group is the largest operator of Ikea stores globally, accounting for 90% of the company’s retail sales. Both Brodin and Maeztu are long-time Ikea employees. […]| Retail TouchPoints
This is the second story in a two-part series. Click here to view the first installment, which outlines how Everyday Essentials on Amazon.com have quietly become the engine of Amazon’s grocery business. Amazon has spent years trialing different grocery concepts. Some have worked, some haven’t, and some are finding new steam after strategy pivots. Through […]| Retail TouchPoints
Retail media is being rewritten. For years, the dominant approach has been to follow Amazon’s blueprint — build digital ad infrastructure, optimize for clicks and scale fast. But outside the top handful of players, that model is hitting a wall. Because retailers are not Amazon. The ‘one-size-fits-all model’ breaks down when you’re not a digital-only […]| Retail TouchPoints
Fanatics has launched Fanatics ONE, an enterprise-wide loyalty program offering a wide variety of rewards including fan apparel, trading cards and collectibles, online sports betting and casino rewards and access to events like Fanatics Fest and the company’s invite-only Super Bowl party. Eligible U.S. customers with a pre-existing Fanatics account were automatically enrolled in the […]| Retail TouchPoints
Stitch Fix has introduced a series of AI experiences designed to enhance customization and convenience on the styling platform as the company’s turnaround efforts continue to gain steam. “When Stitch Fix launched in 2011, we disrupted the retail market,” said Matt Baer, CEO of Stitch Fix in a blog post announcing the updates. “Now, we are […]| Retail TouchPoints
Kroger has reached a settlement with C&S Wholesale Grocers, resolving the latter’s lawsuit following the collapse of Kroger’s $24.6 billion merger with Albertsons in December 2024. No financial details of the settlement were available. Had the merger gone through, Kroger and Albertsons planned to sell 579 stores to C&S to satisfy the antitrust concerns of […]| Retail TouchPoints
This is the first story in a two-part series. The second installment continues here. Amazon made its name as “The Everything Store,” and that has never been more true. But while Walmart is busy touting the unexpected variety on its marketplace, Amazon has already proven its point on that front and moved on — to […]| Retail TouchPoints
After years of pandemic-related disruption, 2025 was supposed to mark a turning point. Instead, volatility is once again the norm. Retailers and consumer brands are now grappling with rising import costs, inflationary pressure, shifting trade policies and fragile supplier networks — all while consumers remain price-sensitive and demand remains unpredictable. At the center of today’s […]| Retail TouchPoints
As Primark steadily introduces itself to consumers across the U.S., the company also is introducing a new approach to value-priced fashion — one that doesn’t include unpalatable trade-offs in the form of quality or sustainability. The fashion brand has been a mainstay in Europe for decades but is largely unfamiliar to U.S. consumers. As domestic […]| Retail TouchPoints
Nike will be the latest “guest brand” at Nordstrom NYC’s pop-up venue, bringing the Nike Running @ The Corner shop to 57th Street and Broadway through Sept. 2, 2025. The space will offer Nike performance footwear and apparel to serve every type of runner, including a new road running lineup designed with a focus on […]| Retail TouchPoints
Seeking to improve operations across its DashMart network of first-party fulfillment centers, DoorDash has begun deploying AI-driven supply chain optimization solutions from Relex. DoorDash has been using Relex forecasting and replenishment capabilities since 2022 and is expanding now to support the company’s rapid expansion in on-demand delivery. The DashMart locations serve as fulfillment centers for […]| Retail TouchPoints
Blue Apron, one of the pioneers in the prepared meal kit category, has rebranded with new, more convenient non-subscription offerings and more than doubled its offerings to 100 different meal options per week — with 75% of the menu featuring opportunities for customization. Customers of Blue Apron, a subsidiary of Marc Lore’s Wonder — the […]| Retail TouchPoints
Many consumers are still spending more on the things that matter to them — health and wellness, quality of goods or something that brings them joy.| Retail TouchPoints
Discount variety chain Dollar General is looking to self-checkout as a way to “leverage and reinforce our position as a low-cost operator,” COO Jeff Owen told analysts on the company’s Q1 earnings call on May 26, 2022. Dollar General already has self-checkout kiosks in 8,000 of its 18,000 stores and plans to increase that number […]| Retail TouchPoints
Instagram is quickly becoming the channel to reach shoppers and develop influencer marketing strategies that pay off: 72% of users report making purchase decisions based on something they saw on Instagram; Compared to Snapchat (1%), Twitter (3%), Pinterest (22%) and Facebook (23%), the platform has the most influence on shopping habits, at 51%; and 71% […]| Retail TouchPoints
Saks Fifth Avenue has partnered with the NLX AI platform and Amazon Web Services (AWS) to offer voice-first, generative AI-powered conversational support experiences for the luxury retailer’s customers. Using the NLX multimodal Voice+ technology integrated on Amazon Connect, Saks customers calling to inquire about an order or return will be able to engage with AI […]| Retail TouchPoints
Dollar General has partnered with Uber Eats for on-demand delivery from more than 14,000 Dollar General and Popshelf stores across the country. Following a similar deal with Family Dollar for delivery from its 5,000 stores that was announced in May 2025, this latest partnership gives Uber Eats a dominant position in delivery for the value […]| Retail TouchPoints
When it comes to brand discovery, AI is quickly earning consumers’ trust, with 62% of consumers saying they now trust AI to guide their brand decisions, putting it on par with traditional search, according to a new study from brand visibility platform Yext. However, traditional search still rules supreme in certain scenarios, including: And even […]| Retail TouchPoints
When Warby Parker first debuted in 2010, the DTC brand upended the eyewear market with its home try-on offering, which allowed customers to test out frames, for free, in the comfort of their own home and send back those they didn’t like. Now, 15 years into the company’s journey, Warby Parker has decided that signature […]| Retail TouchPoints
[Update as of Aug. 8, 2025] In court documents related to its recent bankruptcy filing, Claire’s identified 700 stores that are “not viable under current lease terms or are underperforming.” These stores include the more than 200 Claire’s shop-in-shops located in Walmart stores as well as its 120 stores under the Icing banner, which appeals […]| Retail TouchPoints
The retail and Consumer Packaged Goods (CPG) industries are undergoing a profound change, driven by the wins and failures of integrating artificial intelligence (AI) and image recognition (IR) into their processes, experiences, you name it. While these technologies are enabling brands and retailers to gain precise, real-time insights into store operations like never imagined, providing […]| Retail TouchPoints
Consumer Cellular, a wireless provider that provides services designed for Americans over the age of 50, has opened its 50th store and plans to double its brick-and-mortar footprint to 100 locations by 2026. This will mark an acceleration of already fast growth; Consumer Cellular only opened its first company-owned store less than three years ago, […]| Retail TouchPoints
As the back-to-school season ramps up, Verizon is turning more than 10,000 stores into interactive tech workshops for families during Verizon Family Weekend, Aug. 9 and 10. This two-day activation marks the start of a month-long initiative focused on digital wellness, hands-on learning and smart tech solutions for students, parents and educators. Verizon experts will be onsite to […]| Retail TouchPoints
Seven & i Holdings has announced a major restructuring of its business, including the addition of approximately 1,300 new large-format 7-Eleven stores in North America by its 2030 fiscal year, which ends in February 2031. The company plans to add 200 stores per year, with the goal of exceeding 50% coverage of the U.S. population. […]| Retail TouchPoints
This back-to-school season, Bath & Body Works is heading to college with plans to bring branded kiosks to more than 600 campus stores, marking the first time the company has sold its products at this scale outside of its own stores. College students will now be able to shop on campus from a curated assortment […]| Retail TouchPoints
Even as tech has steadily become integrated into every aspect of our lives, doing things that were barely imaginable just a few decades ago, one element of the tech landscape has been slow to evolve — the retail experience. With the exception perhaps of the Apple Store, which debuted more than 20 years ago, the […]| Retail TouchPoints
Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly frustrated? Artificial intelligence may be changing how businesses interact with customers, but there’s a critical element that often gets overlooked: the knowledge that powers it. The quality of AI responses directly depends on the information it can […]| Retail TouchPoints
Mattress Firm will contribute financial support, sleep products and dedicated volunteer time to the National Women’s Shelter Network (NWSN), beginning today with the new Elizabeth Gregory Home in Seattle. The NWSN’s network of 400 shelters and safe haven programs provides more than 9 million free shelter bed nights and 24 million meals annually. “Each year, […]| Retail TouchPoints
The Vitamin Shoppe has named Mike Forbes to the new position of EVP and Chief Strategy Officer, reporting directly to CEO Sharon Leite. Forbes will be tasked with leading long-term growth planning, with a focus on digital acceleration, innovation and organizational transformation. Forbes brings more than 20 years of retail and CPG leadership to this […]| Retail TouchPoints
Amazon Prime Day has become one of the biggest sales days of the year (and is fast becoming much more than just one day but a weeklong event). As such, it lends critical insight into the consumer mindset headed into the holiday season, and this year that intel is more necessary than ever. However, Amazon […]| Retail TouchPoints
Since 2022, many retail malls have experienced a decline in shopper traffic, with losses ranging from 1% to 21%. This is likely because ecommerce shopping has become the leading preference for consumers, with sales at $4.1 trillion in 2024. To remain competitive, malls need to consider creative strategies to offer immersive, in-person experiences that keep […]| Retail TouchPoints
In 2023, the DTC space made headlines when pet food subscription service Butternut Box secured a record-breaking $351.5 million in investment — the highest ever in the pet-tech sector. While home delivery for pet meals is still gaining a foothold, subscription-based grocery kits have already become the norm for many consumers. Take HelloFresh for example: […]| Retail TouchPoints
Walmart Delivers, keyed to align with the retailer’s “Who Knew?” reintroduction campaign, will bring five themed Walmart delivery trucks to events across the country through November 2025, each featuring photo opportunities, customizable giveaways and a curated assortment of products. The program kicked off with the retailer’s K-Pop-themed truck visiting KCON LA earlier this month. A […]| Retail TouchPoints
Amazon has reportedly expanded the offerings in its Amazon Autos category to include used and certified pre-owned (CPO) vehicles, according to Car and Driver. Amazon had launched online auto sales in December 2024, featuring new Hyundai vehicles exclusively, but now participating dealers will be allowed to offer non-Hyundai used vehicles on the site, an Amazon […]| Retail TouchPoints
Why should pets hog all the cool clothes and fun toys? Petco has introduced a new “My Human” assortment of more than 1,000 products for pet owners. With 80% of the items priced under $20, the assortment, including apparel, décor, games, toys and accessories, and is designed to be giftable, affordable and impulse-worthy. The collection […]| Retail TouchPoints
Convenience stores are something of a lucky outlier in the retail world at the moment. Despite overall gains in foot traffic last year, traditional retail stores are facing new headwinds and buckling under economic pressures. High-profile closures and bankruptcies, coupled with newly emerging supply chain uncertainty and tanking consumer sentiment, have rocked the industry, leaving […]| Retail TouchPoints
The sands of President Trump’s shifting global trade policy seem to be beginning to settle, but in the meantime, research shows that businesses and consumers have been scarred by months of changing timelines and persistent uncertainty. And that uncertainty is still not at an end. Three months after first announcing its initial tariff policy on […]| Retail TouchPoints
ShopMy, a platform designed to transform creator marketing into measurable performance channels, has launched its first consumer-facing shopping platform. At the new platform’s core is Circles, a feature that allows customers to curate their own shop through trusted creators whose recommendations collectively shape what items they see. The new customer-facing platform integrates ShopMy’s network of […]| Retail TouchPoints
Gardner White, a family-owned furniture retailer that has been in business for 113 years, will provide customers with tens of millions of dollars’ worth of furniture if the Detroit Lions NFL team can do what it’s never done in franchise history — win the Super Bowl. The retailer’s second annual Super Sale, now through Aug. […]| Retail TouchPoints
Anthropologie’s customer favorite Maeve label has been elevated to a standalone brand with its own branded storefronts, beginning with the initial concept store opening this fall in Raleigh, N.C. Maeve already has dedicated retail spaces within Anthropologie’s brick-and-mortar footprint and has been shopped by nearly 2 million customers over the past year, as well as […]| Retail TouchPoints
As retail media matures beyond search to offsite and upper-funnel channels, the need for more precise campaign performance is becoming apparent.| Retail TouchPoints
Google has announced several new advances in AI-powered shopping, including agentic checkout and enhanced virtual try-on capabilities.| Retail TouchPoints
Google will continue to offer users third-party cookie choice in privacy and security settings, but will not roll out a standalone prompt for these cookies.| Retail TouchPoints
Iconic toy Hot Wheels cars are now available via 7-Eleven’s new collaboration with Mattel, including the first-ever branded Hot Wheels die-cast car — a Silver Series Toyota Supra decorated with 7-Eleven’s colors and logo. In addition to this exclusive product, the release includes a limited run of custom fingerboards (toy-sized skateboards) in two designs. The […]| Retail TouchPoints
Tyler Mycoskie, one of the founders of Toms Shoes, has launched MyGolfClub — a membership-based retail platform offering premium golf equipment and apparel from an array of brands. For $179.88 per year, members receive insider pricing on gear, free shipping with no minimums and access to a trade-in program that allows them to upgrade affordably […]| Retail TouchPoints
The global market size for AI in ecommerce is estimated at $9 billion in 2025, and is anticipated to reach $64 billion by 2034, reflecting a compound annual growth rate (CAGR) of nearly 25% over the next decade. Although this growth trajectory signals immense opportunity, it also magnifies the peril of poor data quality when […]| Retail TouchPoints
Veteran marketer Sarah Crockett (formerly DSW, now Carter's) shares her hard-won wisdom on connecting with consumers in turbulent times.| Retail TouchPoints
With a targeted investment of $150,000 per store, Starbucks is planning a new coffeehouse “uplift” program designed to quickly replace thousands of seats that had been previously removed from stores while introducing greater texture, warmth and layer design. It’s part of the retailer’s efforts to make its physical locations more welcoming while still maintaining service […]| Retail TouchPoints
Kroger has unified the supermarket giant’s retail media, insights and loyalty marketing functions into a single department: Kroger Precision Marketing (KPM) Powered by 84.51˚. The newly unified team, which includes data scientists, engineers, strategists and sales leaders, has been configured to help brand marketers across every stage of the product lifecycle, from product innovation to […]| Retail TouchPoints
Wayfair has announced plans for its fourth large-format store, which will open in Denver in late 2026. The approximately 140,000-square-foot store will mark Wayfair’s first foray into the Mountain West region, joining locations in Wilmette, Ill. and Atlanta. A fourth store is planned to open in Yonkers, N.Y. in early 2027. “As we expand our physical retail […]| Retail TouchPoints
This fall, visitors to Best Buy stores in select markets will be able to get full-service inspiration and planning support for their kitchens and laundry rooms via new Ikea shop-in-shops. The “Ikea in Best Buy” pairing will allow customers to shop for major appliances alongside complementary home furnishings and marks the first time that Ikea […]| Retail TouchPoints
As retailers race to meet customer expectations for speed, convenience and personalization, location strategy has become a key competitive differentiator. Static maps and broad demographics no longer cut it — brands must harness real-world mobility data to understand how consumers move and make purchase decisions in an increasingly challenging retail and food service landscape. Retailers […]| Retail TouchPoints
Forward-thinking retailers are leveraging modern POS to meet evolving customer expectations while unlocking significant operational efficiencies and cost savings.| Retail TouchPoints
Whole Foods Market, in partnership with Mad Agriculture, has pledged $500,000 in matching funds, designed to catalyze $1 million in collective investment, to support a national initiative aimed at reconstructing native ecosystems across American farmland. Beginning in Lowery Creek Watershed in Wisconsin, these connected climate-resilient habitats — linking farms, watersheds and wild areas in a […]| Retail TouchPoints