The latest MIT report sparked headlines declaring that “95% of AI pilots are failing.” It raises the question many executives are asking: why AI pilots fail and how to make them succeed. But that framing misses the bigger story. The report actually points to something extraordinary: AI is spreading through enterprises faster than any technology […]| CommBox
Learn how conversational websites boost conversions and customer engagement. Learn why AI-powered websites like CommSite are the new marketing standard.| CommBox -AI Customer Engagement Platform
CommBox – AI Omnichannel Customer Communications Platform - Developer Center| CommBox
CommBox - AI Omnichannel Customer Experience Platform| CommBox
Why Static Sites Are Falling Short—And How Leading Brands Are Responding Let’s be honest: most websites weren’t built for how people actually behave in the digital world anymore. They’re packed with pages, menus, and make you dig through webpages for answers. Meanwhile, your customers are used to AI and now expect something else entirely—speed, simplicity, […]| CommBox
I see it everyday as a Product Leader in AI at a top CX tech company, so we stopped thinking in “pages” and started thinking in conversations.| CommBox
CommSite transforms your website into an intelligent conversation. Customers simply ask for what they need and get instant, personalized responses.| CommBox
CommBox – AI Omnichannel Customer Communications Platform - CommBox Platform| CommBox
The skies, by their very nature, are unpredictable. And sometimes, despite meticulous planning, unforeseen forces converge, bringing even the most finely tuned travel operations to a standstill. We’ve all seen the recent headlines: widespread air disruptions, like those impacting hundreds of flights across the U.S. due to severe weather conditions during periods like Memorial Day […]| CommBox
AI rewired customer expectations. 61% now leave websites in 5 seconds. Learn why conversational interfaces are the future of web design.| CommBox
Millennials and Gen Z. With the Baby Boomers taking a back seat, it’s time to herald in the new young, tech-savvy Millennials and their younger siblings,| CommBox
After a decade building CX tech, I’ve learned that speed is the only edge that compounds. The half-life of an advantage has shrunk from months to weeks; what felt like a 12-month lead in 2022 can now be reverse-engineered over a hackathon weekend.| CommBox
Discover how manufacturers can transform customer service with AI in 6 practical steps from automating inquiries to unlocking new revenue| CommBox
CommBox – AI Omnichannel Customer Communications Platform - Proactive Messaging and Campaings| CommBox
Discover how manufacturers can transform customer service with AI in 6 practical steps from automating inquiries to unlocking new revenue| CommBox
CommBox – AI Omnichannel Customer Communications Platform - Reporting and Analytics| CommBox
CommBox – AI Omnichannel Customer Communications Platform - Unifies Agent Workspace| CommBox
There’s no shortage of noise in the AI and CX space today. From “generative” to “intelligent” to “autonomous,” the labels are stacking up—each promising transformation, but rarely delivering clarity. “Agentic AI” is the latest buzzword sweeping the industry—systems that can independently take actions to complete tasks. But instead of debating whether a platform is truly […]| CommBox
WhatsApp Referrals gives you complete visibility into which Facebook ads drive customer conversations by tracking when users click from your ads to WhatsApp Business. This direct attribution helps you measure ad performance based on actual conversations, optimize campaigns, and maximize advertising ROI. Find Your Best-Performing Ads: From Click to Conversation For years, marketers have struggled […]| CommBox
HP’s Recent Customer Service Controversy Shows Why Companies Need Better CX Strategies Last month, HP made headlines for all the wrong reasons when it implemented a controversial 15-minute delay before customers could speak with human agents. The policy, meant to encourage digital adoption and self-service options, sparked immediate backlash from customers who felt they were […]| CommBox
CommBox – AI Omnichannel Customer Communications Platform - Automation & Generative AI| CommBox
