Tesco has entered into an agreement with Attabotics that will see the UK grocery giant tapping the firm’s micro-fulfillment systems to fulfill online grocery orders. According to a report by Brittain Ladd, a supply chain consultant and former Amazon executive, citing multiple unnamed sources, Tesco| Retail Technology Innovation Hub
Last week, we reported that Attabotics, a Canadian warehouse automation systems specialist, had inked a major agreement with Tesco, and also filed for bankruptcy. And now the company’s CEO, Scott Gravelle, has given an interview in which he discussed what happened and what comes next.| Retail Technology Innovation Hub
Augmented reality (AR) is transforming the way we shop, combining the best of online convenience with the tangible feel of in-store experiences. With advancements in technology, retail businesses are finding innovative ways to enhance customer interaction and engagement.| Retail Technology Innovation Hub
The modern retail landscape is in a constant state of flux, driven by an imperative to not just sell products, but to cultivate genuine customer relationships. In an era where transactional exchanges are becoming commoditised, retailers are increasingly turning to innovative strategies to capture at| Retail Technology Innovation Hub
Currys has emerged victorious at Cannes Lions, which is taking place in France this week. The electrical and technology retailer picked up an award for its social media team turning to TikTok to reach a new audience.| Retail Technology Innovation Hub
It's Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here's your briefing on the most important stories from the past few days, including InPost UK, Tesco, Primark, Lekkerland, VusionGroup, Walgreens, Marks and Spencer, VoC| Retail Technology Innovation Hub
Amazon, Walmart, Costco Wholesale, Starbucks and other large retailers and major companies, should explore creating and releasing their own cryptocurrency, but they should peg them to the US dollar or gold to make them more predictable and less volatile than Bitcoin et al (aka stablecoins). That's a| Retail Technology Innovation Hub
The growth of full self-driving cars poses a big threat to DoorDash, Instacart, and Uber Eats, according to Brittain Ladd, a supply chain consultant and former Amazon executive. In a LinkedIn post, he observes that OpenAI's Operator, an AI agent that can browse the web on a customer's behalf, has Do| Retail Technology Innovation Hub
Check out the articles on our humble website that proved to be particularly popular last week, including Amazon, Asda, Rohlik Group, Carrefour, VusionGroup, Instacart, Costco, Tastewise, and Bloomreach.| Retail Technology Innovation Hub
Rohlik Group reports that, after four months of preparation and execution, all 12 of its AutoStore systems are now fully operated by its own control system: ARCOS - developed in-house, designed around the European e-grocery specialist’s processes, and optimised for speed, efficiency, and agility.| Retail Technology Innovation Hub
Tata Consultancy Services has extended its partnership with Coop Danmark to support the core business system of the consumer goods retailer. By managing Coop’s enterprise resource planning (ERP) platform on SAP S/4HANA, TCS aims to enable efficient operations for the retailer and consistent shopping| Retail Technology Innovation Hub
First Insight is expanding its partnership with M&S. Initially launched in 2015 with a focus on the lingerie category, the tie up now encompasses the retailer's entire Clothing & Home business, allowing it to boost customer engagement and brand perception across all categories.| Retail Technology Innovation Hub
Deliveroo has launched drone deliveries in Dublin, Ireland, through a partnership with Manna. The service is based in Blanchardstown, Dublin 15, with Deliveroo conducting a test phase over the coming weeks.| Retail Technology Innovation Hub
Earlier this week, we reported that Rohlik Group, a European online grocer and tech specialist founded in 2014 in the Czech Republic, was launching Veloq, an AI driven grocery fulfillment platform that has powered its growth across five markets. It’s a bold move that sees Rohlik Group parking its ta| Retail Technology Innovation Hub
It's Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here's your briefing on the most important stories from the past few days, including JD Sports, VoCoVo, Vista Technology Support, Currys, WelcoMe, M&S, Rohlik Group,| Retail Technology Innovation Hub
Uber Technologies and DICK’S Sporting Goods have announced a new partnership that brings the retailer’s selection of sporting goods, athletic apparel, footwear, team sports gear, golf equipment, fan merchandise and more to the Uber Eats platform.| Retail Technology Innovation Hub
A panel of experts from Selfridges, Wayfair and Team Internet share their experiences of using Extended Reality at London Tech Week.| Retail Technology Innovation Hub
Invent.ai has been selected by Five Below to optimise demand forecasting and replenishment through AI driven technology. Five Below currently operates over 1,800 stores in the United States. It needed an inventory optimisation solution that could account for its diverse product categories and invent| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH, and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on IKI Lithuania, a supermarket chain owned by REWE Group, that has laun| Retail Technology Innovation Hub
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including Tesco, Bloomreach, Instacart, Costco, Tastewise, M&S, Poundland, FreedomPay, Wonder, Walmart, JD Sports, and Believ.| Retail Technology Innovation Hub
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including IKI Lithuania, StrongPoint, Yoti, Starship Technologies, Debenhams Group, Peak AI, Rohlik Group, Walmart, Currys, Jisp, Westfield Rise, Simbe, Carrefour, and Amazon Just| Retail Technology Innovation Hub
VusionGroup reports installation of its electronic shelf label (ESL) solution for grocery retailer, IGA, with over 8,500 of these deployed across its French's Forest store, located north of Brisbane, Australia. This automates pricing and promotions across all categories, streamlining operations and| Retail Technology Innovation Hub
Kumaran Adithyan has become a non-executive board director at Fair for You. He is currently General Manager, Global Electronics and Home at eBay and has been at the online marketplace giant since 2017. He previously worked at Walgreens Boots Alliance, the owner of health and beauty retailer Boots. A| Retail Technology Innovation Hub
Buy now pay later specialist Klarna has partnered with Nift, an AI powered gifting platform, to deliver personally tailored gifts to shoppers. “We constantly look for innovative ways to elevate our customer experience by making shopping with us more personal, pleasant and rewarding,” says David Sand| Retail Technology Innovation Hub
Parcel locker network, YEEP!, has hit its 1,000th live location with a new installation at a Motor Fuel Group (MFG) forecourt in Haverhill, UK. This went live at the end of May at one of MFG’s high footfall sites.| Retail Technology Innovation Hub
Remember when shopping meant physically going to a store, browsing items on shelves and paying with cash or card at a register? Those days feel increasingly distant as retail undergoes a massive digital makeover.| Retail Technology Innovation Hub
VusionGroup has announced a partnership with Carrefour to trial what is pitched as a new generation of connected stores powered by EdgeSense technology. Carrefour becomes the first major European grocer to adopt the tech, following its deployment by Walmart in the US. Combining AI, computer vision,| Retail Technology Innovation Hub
Doug Herrington, CEO Worldwide at Amazon Stores, has taken to social media to discuss Rufus, a new generative AI powered conversational shopping experience.| Retail Technology Innovation Hub
Attensi, a provider of game-based solutions for skills and people development, has secured in excess of $25 million in non-dilutive growth funding. This was sourced from Ture Invest Partners, a direct lender in the Nordic region.| Retail Technology Innovation Hub
RTIH: Doji has raised $14 million in a seed funding round led by Thrive Capital, with continued participation from Seven Seven Six Ventures and a group of angels. It says that the cash will be used to improve its AI models.| Retail Technology Innovation Hub
Cart.com, a unified commerce platform and logistics network, has raised additional funding of $50 million and notched up a post-money valuation of $1.6 billion. This includes financing from funds and accounts managed by BlackRock and Neuberger Berman, new backers such as eGateway Capital, as well a| Retail Technology Innovation Hub
A new startup Doji is enabling online fashion fans to create their AI likeness, try on real products and shop their favourite looks. In a LinkedIn post, CEO and Co-founder Dorian Dargan (formerly of Meta, Apple and YouNow), said: "Until now, it’s never been possible to try-on clothes when shopp| Retail Technology Innovation Hub
Unified commerce solutions provider, Cart.com, has released survey findings among 351 retail operations leaders detailing investment priorities for 2025. 74% of respondents indicated that they are waiting to see what new policies are enacted by the Trump administration before fully dedicating their| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH, and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on Attensi, which has unveiled Attensi RealTalk.| Retail Technology Innovation Hub
Over the last few weeks, there’s been a lot of noise surrounding a high profile cyber attack on M&S. some of it informed, some of it not. As someone who works in cybersecurity, Mark Hughes, CSO at The National Lottery, has taken to social media to add a more grounded perspective.| Retail Technology Innovation Hub
M&S has written to customers informing them that some of their personal data has been taken during a cyber attack. The retailer was hit by the attack some three weeks ago and is struggling to get services back to normal, with online orders still suspended and many store shelves empty.| Retail Technology Innovation Hub
As global conflicts, extreme weather and changing consumer behaviour put pressure on supply chains, a London Tech Week panel of leaders from Tesco, Unilever and DHL shared how they are using new technology to mitigate risks and increase efficiency.| Retail Technology Innovation Hub
IKI Lithuania, a supermarket chain owned by REWE Group, has launched AI driven age estimation technology in its stores. It worked with StrongPoint, IKI and Yoti on the project.| Retail Technology Innovation Hub
We're hugely pleased to announce Vista Technology Support as Headline and Drinks Reception Sponsor for the 2025 RTIH Innovation Awards. The company is the UK market leader in delivering IT technology deployment and support services in retail, hospitality, healthcare and entertainment sectors.| Retail Technology Innovation Hub
Bloomreach has released a new research report, How AI is Teaching Us To Shop Like Humans Again, which examines AI’s underlying impact on consumer shopping habits and expectations. Comprising data from two surveys, each conducted with more than 1,000 consumers in the United States, this found the maj| Retail Technology Innovation Hub
Instacart reports that, starting 30th June, Costco executive members in the US and Canada will receive a $10 monthly credit on an order of $150 or more. This can be used on same-day delivery orders on sameday.costco.com, sameday.costco.ca, or orders via Instacart. Instacart enables delivery of Costc| Retail Technology Innovation Hub
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we power towards the 25,000 followers mark, these are the articles that are currently on their radars, including Currys, WelcoMe, M&S, Ikea Australia, Cleveron, Simbe| Retail Technology Innovation Hub
Fashion retailer Luisaviaroma says that it has transformed its marketing strategy and customer engagement through Twilio Segment, achieving improvement in return on ad spend (ROAS) on Meta platforms while improving operational efficiency.| Retail Technology Innovation Hub
Inter Milan and Fanatics, a digital sports platform and specialist in global licensed merchandise, have announced a new partnership spanning ecommerce, retail, manufacturing, and licensing.| Retail Technology Innovation Hub
Currys has boosted its Cash for Trash initiative, which aims to makes it easy for customers to recycle their unwanted tech. For the first time, anyone dropping off old electricals at any Currys UK store will receive at least a £10 voucher towards a £50 minimum spend - double the usual reward.| Retail Technology Innovation Hub
QSIC, an in-store audio retail media specialist, reports that former Epsilon Retail Media CEO of the Americas David Haase has been named its new President of US Operations, and former CoolerX and Dunnhumby data science expert Artem Lavrinovich has been appointed as iys first Chief Data and AI Office| Retail Technology Innovation Hub
Sara Pereda is leaving e-commerce retention marketing specialist, Yotpo, where she served as Senior Partner Manager, Tech (ISVs) & Agency Partners, for the role of Global Head of Partnerships at Rivo, a loyalty and referral platform built for Shopify Plus.| Retail Technology Innovation Hub
When luxury fashion retailer Maison Élégance decided to expand their e-commerce operations from France into the Middle East, Asia and North America, they expected some hurdles. What they didn't anticipate was losing nearly 40% of their potential new customers at the verification stage.| Retail Technology Innovation Hub
Simbe has partnered with DeCicco & Sons Markets, a family owned grocer in the US, which is bringing its Store Intelligence platform to a new flagship location in Sleepy Hollow, and additional stores in Eastchester and Larchmont.| Retail Technology Innovation Hub
Co-op and Royal Mail have inked a partnership deal to roll-out parcel lockers at the convenience retailer’s stores. The first ones will launch in summer, with plans for lockers at 100 stores.| Retail Technology Innovation Hub
SuperValu, a Musgrave Group owned supermarket chain that operates throughout Ireland, has been testing out Simbe’s Tally in-store shelf scanning robot. A trial got underway in two stores in October. This, according to the retailer, has been “very successful” at keeping shelves stocked.| Retail Technology Innovation Hub
Royal Mail lockers are being installed outside Sainsbury's supermarkets across the UK. The first six are ready to go, and plans are afoot to grow this number quickly in the coming weeks and months.| Retail Technology Innovation Hub
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here's your briefing on the most important stories from the past five days, including AI powered store exit technology, electric cargo bike online deliveries, and sustain| Retail Technology Innovation Hub
Enter the RTIH AI in Retail Awards 2025, recognising AI innovation in retail. Celebrate AI-powered achievements in supply chain, customer service, and digital transformation. Free to enter, open to global retailers and tech suppliers. Winners announced 3rd July 2025 at The Barbican, London. Showcase| Retail Technology Innovation Hub
2024 RTIH INNOVATION AWARDS WINNERS| Retail Technology Innovation Hub
As an avid TikTok user, I've spent countless hours scrolling through my feed, entertained by the endless stream of creative content. Yet, despite my regular use of the app, I had never ventured into its online shopping realm. I was a bit sceptical, to be honest. However, a recent irresistible deal c| Retail Technology Innovation Hub
VusionGroup has announced the roll-out of its multicolour smart electronic shelf labels (ESLs) and VusionCloud platform at Ekoplaza, an organic supermarket chain in the Netherlands. After a pilot installation in July 2024 in Den Bosch, the Dutch retailer will now implement VusionGroup’s solutions ac| Retail Technology Innovation Hub
Temu has formed a partnership with Unisend, a parcel locker network, covering delivery services for customers across Lithuania, Latvia, and Estonia. "We are excited to collaborate with Temu to bring world class logistics solutions to consumers in the Baltic States. The partnership ensures fast,| Retail Technology Innovation Hub
Bygghemma, a consumer e-commerce company in the Nordics, has chosen Fluent Commerce's distributed order management system (OMS). Part of the BHG group, Bygghemma is Sweden’s largest e-retailer in DIY, construction, home and garden products. it implemented Fluent Order Management as part of its Nordi| Retail Technology Innovation Hub
Ocado is experiencing operation issues this morning, resulting in some customers having their orders cancelled. This follows on from issues at Christmas when long booked orders were binned due to warehouse woes.| Retail Technology Innovation Hub
The East of England Co-op has announced the opening of a new convenience store at Ipswich Train Station. Located on the main concourse of the station, this will serve commuters on the Great Eastern Main Line, which spans from Norwich to London Liverpool Street.| Retail Technology Innovation Hub
The seventh edition of the RTIH Innovation Awards is now open for entries. The awards celebrate global tech innovation in a fast moving omnichannel world.| Retail Technology Innovation Hub
Amazon has built an built an obstacle course inside a facility with the aim of testing the ability of humanoid robots to make deliveries of packages via Rivian electric vans.| Retail Technology Innovation Hub
H&M customers have been unable to complete payments in stores across the UK today following an IT outage, the cause of which has not yet been revealed. It is not currently known if online shoppers are suffering similar problems. A spokesperson for H&M said: “We are aware of the problem and| Retail Technology Innovation Hub
Shirine Khoury-Haq, Group CEO at Co-op, has emailed the company’s member-owners after it admitted to the media last week that a cyber attack on its systems had resulted in signifcant amounts of customer data being stolen. Some stores have also been left with empty shelves and only able to accept cas| Retail Technology Innovation Hub
TCS is conducting an internal investigation over whether it was the gateway for the cyber attack on Marks & Spencer. The Indian IT giant has provided services to M&S for more than a decade.| Retail Technology Innovation Hub
Amazon is reportedly building a team of eight individuals, which includes its own employees and members of Covariant, to design and build humanoid robots. The team will increase in size in the coming weeks. That’s according to Brittain Ladd, a supply chain consultant and former Amazon executive, who| Retail Technology Innovation Hub
Temu has been named one of the fastest growing apps in the United Kingdom, achieving a 53% year-over-year growth in monthly active users, according to Similarweb's Digital 100 Report. This ranks Temu as the second fastest growing app in the UK, with monthly active users rising from 6.5 million in 20| Retail Technology Innovation Hub
Pinterest is rolling out a suite of new AI driven ad solutions, with the aim of making it easier for advertisers to tap into emerging trends and meet consumers at every stage of their shopping journey.| Retail Technology Innovation Hub
Debenhams Group - home to brands including PrettyLittleThing, Boohoo, BoohooMAN, Karen Millen, and Debenhams - has implemented AI at scale to optimise product pricing and promotions. It has partnered with Peak, an AI platform from UiPath, to roll-out intelligent automation across its brand portfolio| Retail Technology Innovation Hub
Starship Technologies’ delivery robots made it to 10 Downing Street yesterday to coincide with London Tech Week 2025. And the thorny issue of regulations reared its head. In a LinkedIn post, Lisa Johnson, VP, Corporate Comms & Public Affairs (Global) at Starship, said: “Team Starship Technologie| Retail Technology Innovation Hub
A panel of retailers considers what consumers are looking for from retailers in 2025 - and beyond - at London Tech Week 2025.| Retail Technology Innovation Hub
Te UK and Europe are increasingly becoming more influential in tech - here’s how a panel at London Tech Week considered how this trend can be solidified and developed in the coming years.| Retail Technology Innovation Hub
Tastewise, a platform for the food and beverage industry, has announced a $50 million Series B to scale its generative AI powered marketing and sales tools for global brands. The investment was led by TELUS Global Ventures, with participation from Duo Partners, Peakbridge, Disruptive AI, and PICO, b| Retail Technology Innovation Hub
The best technology supports people and improves experience. The worst just adds noise and becomes someone else’s problem to clean up next year. So says Graham Broomfield, COO at Neve Jewels Group.| Retail Technology Innovation Hub
Jisp has announced the launch of Scan & Win Video, a new feature that allows shoppers to scan moving video content - from TV ads and digital signage to cinema screens and social videos - to unlock real-time rewards and enter instant win competitions.| Retail Technology Innovation Hub
Customer data platform firm Ometria has announced Boden as its newest client. Boden was looking to bring all of its systems and data sources together under one roof, enabling the team to unlock the next level of personalisation across every customer touchpoint, from email to SMS and beyond.| Retail Technology Innovation Hub
Geopolitical conflict and cybersecurity were highlighted as the top threats to UK international supply chains at the 22nd annual industry debate of global supply chain and logistics consultancy, SCALA, last week.| Retail Technology Innovation Hub
Lula Commerce, a provider of AI driven digital commerce solutions for convenience retailers, reports the launch of United Pacific's flagship convenience store brands, Rocket and Alta Convenience, on its platform.| Retail Technology Innovation Hub
Speaking at London Tech Week, AWS’ Tanuja Randery shares her vision for the future of retail thanks to the “transformative” power of AI.| Retail Technology Innovation Hub
Omnichannel pet retailer, PetSmart, has announced a partnership with delivery network Skip. Canadians can now order over 15,000 PetSmart products directly on the latter’s platform, ranging from premium food and litter to toys and accessories. Skip's latest ad spot features actor Jon Hamm wandering t| Retail Technology Innovation Hub
RTIH rounds up 14 retail systems ventures who have recently secured significant investments in their businesses, including the world’s first enterprise AI that can actually do complex work, a provider of game-based solutions for skills and people development, a unified commerce platform and logistic| Retail Technology Innovation Hub
Reducing complexity and stress through technology will be key to restoring and growing a key portion of the UK tourist economy, says Jun Cai, UK Country Head at Alipay+.| Retail Technology Innovation Hub
Rohlik Group, a European online grocer and tech specialist founded in 2014 in the Czech Republic, is launching Veloq, an AI driven grocery fulfillment platform that has powered its growth across five markets.| Retail Technology Innovation Hub
Marks and Spencer has contacted customers to inform them that it is beginning to take online orders again after pulling the plug in April following a cyber attack. People are now able to buy a selection of its fashion products for home delivery in England, Scotland and Wales. More fashion, beauty an| Retail Technology Innovation Hub
Currys has partnered with WelcoMe, an inclusive platform that allows customers with additional needs to pre-book a personalised shopping experience in its stores.| Retail Technology Innovation Hub
A new study released today reveals the cost of payment system failures to UK retail and hospitality businesses, estimating losses of £1.6 billion annually. The research, conducted by FreedomPay and Dynatrace in partnership with Retail Economics, highlights the increasing frequency and impact of thes| Retail Technology Innovation Hub
Ikea is gearing up to unveil a new Plan and Order Point in Kingston Retail Park, Hull – with doors set to open at 9am on Thursday, 19th June. This sees the retailer establishing its first ever presence in the city.| Retail Technology Innovation Hub
IRCODE, a technology platform transforming content into scannable, interactive media, has announced a partnership with BEONDTV, a digital and broadcast network known for lifestyle, travel, and talk programming. The integration debuts what is pitched as a first of its kind interactive television exp| Retail Technology Innovation Hub
Defender is tapping 3D anamorphic content on ‘The Hundred,’ a 100-yard LED screen inside the Oculus at Westfield World Trade Center. A new campaign marks the debut of immersive, DeepScreen 3D creative on the media network at the destination, with the aim of transforming everyday foot traffic into fr| Retail Technology Innovation Hub
Matt Berrey has been appointed as Programme Manager by VusionGroup, a specialist in digitalisation solutions for physical commerce. A retail technology sector veteran, his CV includes stints at Sensormatic as Head of Operations and ShopperTrak (Operations Manager).| Retail Technology Innovation Hub
Retail Technology Innovation Hub focuses on the latest retail technology news, views and analysis for global omnichannel retailers and brands| Retail Technology Innovation Hub
Matt McLellan has been appointed as Group Customer, Data & Media Director at Morrisons. He joins from Asda where he spent five and a half years, serving as Vice President - Customer Planning and Proposition. Prior to that, he was at Tesco (Group Customer Propositions Director) and dunnhumby (Man| Retail Technology Innovation Hub
