2025 RTIH INNOVATION AWARDS FINALISTS | Retail Technology Innovation Hub
Last-mile parcel automation provider Cleveron has partnered with delivery experience platform Ingrid to advance the Retail-Driven Open Network across Europe.| Retail Technology Innovation Hub
NewStore reports that VEJA, a French footwear brand, is now live on its Omnichannel PoS offering. Initially launched in Denmark, Germany, and the United States, the roll-out will also extend to all of VEJA’s owned stores and department store concession locations across France, Spain, and the United| Retail Technology Innovation Hub
VusionGroup has announced a partnership with Carrefour to trial what is pitched as a new generation of connected stores powered by EdgeSense technology. Carrefour becomes the first major European grocer to adopt the tech, following its deployment by Walmart in the US. Combining AI, computer vision,| Retail Technology Innovation Hub
Following the launch of LS Eleven Media Services’ latest retail media proposition, Asda Access, in January this year, this has now been extended to include offsite (Meta), onsite (Asda.com) and D2C owned channels including email marketing and Asda Rewards. LS Eleven Media Services has selected LiveR| Retail Technology Innovation Hub
Rohlik Group reports that, after four months of preparation and execution, all 12 of its AutoStore systems are now fully operated by its own control system: ARCOS - developed in-house, designed around the European e-grocery specialist’s processes, and optimised for speed, efficiency, and agility.| Retail Technology Innovation Hub
Sainsbury's has confirmed media reports that it is in talks with Chinese e-commerce giant JD.com over the sale of Argos, which it bought for £1.1 billion in 2016. Argos is the UK’s second largest general merchandise retailer, with the third most visited retail website in the UK and over 1,100 collec| Retail Technology Innovation Hub
Peter Robinson has announced his departure from Primark, where he served as Head of Channels Transformation, leading the delivery of the retailer’s channels roadmap for both retail and digital workstreams.| Retail Technology Innovation Hub
Primark is set to complete the roll out of its Click & Collect service to all 186 stores across Great Britain by this summer. From 26th February, Click & Collect will go live in a further 18 stores, which takes the number of locations offering it to 131, almost three-quarters of the retailer| Retail Technology Innovation Hub
Lifestyle brand BUTLERS has teamed up with Retail7, a subsidiary of GK Software, to roll-out a new checkout solution for over 100 stores in Germany, Austria, and Switzerland. The project not only included the implementation of classic PoS functions, but also integration into existing central systems| Retail Technology Innovation Hub
RTIH rounds up the stand out retail systems deals, deployments and pilots from October, including smart carts in France, digital deposit return schemes in the UK, checkout-free stores in Ireland, and automated intralogistics systems in Spain.| Retail Technology Innovation Hub
Exotec has partnered with Polish logistics company ILS Logistics to install its Skypod robotic systems across sites in Central and Eastern Europe. The projects are being carried out in collaboration with Polish integrator A1 Sorter, a long standing partner of Exotec.| Retail Technology Innovation Hub
Amazon reports that customers in more than 1,000 US cities and towns can now order fresh groceries with their same-day delivery orders, with plans to expand to over 2,300 across the country by year end. People will have the option to order the likes of produce, dairy, meat, seafood, baked goods, an| Retail Technology Innovation Hub
Running an independent food establishment can be difficult for a number of reasons, including small networks and limited suppliers. Big chains also have a more trusted reputation among customers. With these challenges already there, things can become more difficult when your bills are high, more spe| Retail Technology Innovation Hub
Rich Corbridge has left Boots UK where he served as Chief Information Officer. He joined the health and beauty retailer and pharmacy chain in 2019, taking on the role of Director of Innovation, and becoming CIO in 2020.| Retail Technology Innovation Hub
New Dentsu UK&I research finds that Gen Z expect brands to demonstrate purpose beyond profit, even in the face of economic instability, as they report the highest concern (90%) of all generations about social issues, which has a clear impact on their purchase decisions. Dentsu’s 2024 Read the Ro| Retail Technology Innovation Hub
Technology company and delivery company Wolt has announced the expansion of its strategic partnership with electronics retailer MediaMarkt. The pair are now partnering in two key markets - Hungary and Austria - to deliver small electronic devices and accessories directly to customers’ doorsteps in a| Retail Technology Innovation Hub
By Paromita Pramanik. Current market conditions demand that retailers must strive to reduce cost while providing exceptional quality customer service. Under constant pressure to achieve both goals, retailers are now turning to Generative artificial intelligence (Gen AI) to help them deliver better u| Retail Technology Innovation Hub
Autonomous stores specialist, AiFi, reports a leadership transition, with CEO Steve Carlin transitioning back to his role as Venture Partner at one of itsinvestors, Translink Capital. He will continue to support and advise the company.| Retail Technology Innovation Hub
Everlane’s e-commerce store has gone live on Shopify, building on its use of the latter’s Shop Pay solution. “What makes this moment special isn’t just the site. It’s the journey,” says Harley Finkelstein, Shopify President. “In his twenties, Michael Preysman left a career in investing to take on an| Retail Technology Innovation Hub
US family owned retailer Bealls reports a company wide deployment of Profitmind’s Agentic AI solution for its merchandise planning and inventory processes. It is using the platform to speed planning cycles, raise forecast accuracy, maximise inventory productivity, and free teams from manual analysis| Retail Technology Innovation Hub
Imogen Wethered is stepping into a new position as CEO at EnableAll, a startup that helps Shopify brands tackle accessibility compliance and improve sales, loyalty, and SEO. Wethered co-founded customer experience software firm, Qudini, which launched in 2012 and was acquired by Verint in 2023. She| Retail Technology Innovation Hub
Tash Goodman, CEO and Founder at receipts specialist Slip, has taken to social media to flag up three things she hates about the retail industry right now. And we at RTIH are totally with her on all of them. In a LinkedIn post, she said: “These are things I talk about so regularly that my team are s| Retail Technology Innovation Hub
Papa Johns has partnered with Retail Assist and Barron McCann to review its UK wide IT support across more than 400 stores. The technology overhaul was prompted by feedback from franchisees concerned about system reliability and the operational disruption caused by technical failures.| Retail Technology Innovation Hub
East of England Co-op this week presented its new website to its employees. In a LinkedIn post, it said: “Yesterday was a very exciting day at our support office as we revealed our brand new website to colleagues. As anyone who's been involved with a website development project will know, a huge amo| Retail Technology Innovation Hub
Tailored Athlete, a UK-based "perfect muscle fit" clothing brand founded in 2016, has selected Cart.com as its US fulfilment and transportation management services partner. Tailored Athlete will leverage Cart.com's third-party logistics (3PL) solutions and Columbus, OH supply chain hub to| Retail Technology Innovation Hub
New research conducted by VistaPrint has found growing demand for independent shops on UK high streets.| Retail Technology Innovation Hub
A new survey has found that two in every three consumers are reluctant to purchase items due to tighter restrictions on returns.| Retail Technology Innovation Hub
Stephen Regan, Group Board Executive at Primark, has taken to social media to discuss recent store openings in the USA and Europe and a relocation project in the UK. In a LinkedIn post, he said: “September has already been an incredible month for us. In just a few short weeks, we’ve celebrated the o| Retail Technology Innovation Hub
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we power towards the 25,000 followers mark, these are the articles that are currently on their radars, including Supermicro, Boots UK, Piglet in Bed, Retail247, One Stop,| Retail Technology Innovation Hub
All4Running has gone live with Sitoo’s PoS and Unified Commerce Platform. In a LInkedIn post, Sitoo said: “All4Running is the ultimate destination for runners of every level. Whether you're a seasoned marathoner or just lacing up your first pair of trainers, it has everything you need to hit your st| Retail Technology Innovation Hub
The two organisations will develop a joint offering that combines Exotec’s Skypod AS/RS with E80 Group’s suite of pallet-handling systems.| Retail Technology Innovation Hub
Childproofing is instantly associated with the home, from baby gates to safety locks. Yet, the public spaces where families spend significant time must also be safe havens. The future of family friendly retail is now, leveraging smart home technology to move beyond simple measures like corner guard| Retail Technology Innovation Hub
Justin Breton, Director of Brand Experiences & Strategic Partnerships at Walmart, has taken to social media to share three things he’s heard from the retailer’s community and the industry following a real-world commerce launch on Roblox last week.| Retail Technology Innovation Hub
Sam’s Club reports significant progress in its roll-out of technology that resolves a key member concern - waiting in line for receipt verification to exit the club. The retailer’s application of artificial intelligence and computer vision technology has been deployed in more than 120 clubs since fi| Retail Technology Innovation Hub
Home furnishing retailer JYSK has announced deployment of its new Unified Commerce PoS platform in Portugal. In a LinkedIn post, Jens Norby, Retail Process Coordinator at JYSK, said: “We’ve taken a huge leap forward!”| Retail Technology Innovation Hub
Amazon has opened its first micromobility hub in Northern Ireland at its delivery station in Belfast’s Titanic Quarter. This now houses a fleet of electric cargo bikes which will deliver thousands of packages per week to Amazon customers.| Retail Technology Innovation Hub
Enactor has announced implementation of a self-checkout (SCO) system in luxury department store Harrods. Mike Carrell, Founder and Managing Director at Enactor, says: “The self-checkout market is changing rapidly and we are therefore thrilled that more clients are entrusting us to provide them with| Retail Technology Innovation Hub
The first ever print edition of Retail Technology Innovation Hub made its debut at Retail Technology Show during April 2022.| Retail Technology Innovation Hub
Instacart reports that its AI powered Caper Carts are being deployed across more Schnucks locations in Missouri and, for the first time, into Illinois. The roll-out brings smart carts to five new stores and introduces a key new hardware feature: a lower tray, designed to help customers easily shop f| Retail Technology Innovation Hub
Thomas Cripps has left Frasers Group, whose brands include Sports Direct, where he served as Digital Platform and Network Security Manager, and has joined branded entertainment destinations specialist Merlin Entertainments as Security Solutions Architect.| Retail Technology Innovation Hub
Veloq has take to social media to give a first look at its fulfilment centre where the newest robotic arm is officially live and picking customer orders in real-time. In June, we reported that Rohlik Group, a European online grocer and tech specialist founded in 2014 in the Czech Republic, was launc| Retail Technology Innovation Hub
Liam O’Neill is starting a new position as Technology Talent Partner at Holland & Barrett. This is a return for him to the retailer (he previously worked there from 2021 to 2022 as Lead Technology Resourcing Partner). He joins from digital assets and Web3 specialist Ledger where he served as Sen| Retail Technology Innovation Hub
We're pleased to announce the judging panel for our 2025 retail technology innovation awards| Retail Technology Innovation Hub
Retail Technology Innovation Hub focuses on the latest retail technology news, views and analysis for global omnichannel retailers and brands| Retail Technology Innovation Hub
Currys is investing in the roll-out of electronic shelf edge labels (ESEL) in its stores across the UK and Ireland. Delivered in partnership with ESEL solution supplier Solum and Vestcom for data integration and software, the move forms part of Currys’ push to support colleagues in their day-to-day| Retail Technology Innovation Hub
Instacart and Morrisons are teaming up to bring the former’s AI powered Caper Cart smart trolleys to the UK for the first time. These will become available starting in early 2026 at one initial Morrisons store, with the potential for a further roll-out.| Retail Technology Innovation Hub
New research from eBay Advertising UK reveals that Brits are putting themselves at the top of their gift lists. A survey of more than 2,000 Christmas shoppers found that 29% tend to spend more on themselves than friends or family at Christmas – jumping to 50% of Millennials.| Retail Technology Innovation Hub
Retail247 reports that Piglet in Bed, a homeware and lifestyle brand, has selected its Archean solution to manage both its stock management and order management operations. This expanded partnership builds on the brand’s use of Origin, Retail247’s PIM and PLM solution.| Retail Technology Innovation Hub
Ralph Lauren has introduced Ask Ralph, an AI powered conversational shopping experience. This serves up multiple, shoppable visual laydowns of complete outfits, personalised to a user’s prompts, from across available inventory within the Men’s and Women’s Polo Ralph Lauren brand. Ask Ralph begins ro| Retail Technology Innovation Hub
LocalExpress, an AI native unified commerce platform working with grocery and food retailers across the US, Canada and LatAm, has secured $6.2 million in venture funding led by OXZ Capital. The company says it has built AI powered systems that harmonise and process millions of transactions and inven| Retail Technology Innovation Hub
Who is Elijah is teaming up with ProfitPeak to expand into new markets and unlock smarter data driven decisions through Meta and Klaviyo.| Retail Technology Innovation Hub
Skai, an omnichannel advertising platform for commerce media, has appointed Jeffrey Cohen as Chief Business Development Officer. He joins from Amazon where he spent almost four years, serving as Principal Evangelist, Amazon Ads.| Retail Technology Innovation Hub
European home improvement retailer Hornbach Baumarkt has gone live with Solace’s real-time, event driven integration platform as it looks to deliver a faster, more seamless shopping experience, both online and in-store. With over 170 stores across Europe, Hornbach faced the challenge of managing a w| Retail Technology Innovation Hub
The breakneck pace of AI advances in today’s enterprise means that CIOs face a rapidly shifting landscape, where emerging AI technologies, new regulatory concerns and pressures, and enterprise demands converge. As artificial intelligence innovation accelerates into 2026, leading UK CIO and BCS Fello| Retail Technology Innovation Hub
Keeyu, which detects and fixes e-commerce fulfilment, payment, and delivery issues before customers complain, automating issue resolution, has hooked Decjuba as a customer.| Retail Technology Innovation Hub
AdTech firm Criteo has announced a new integration with Google for onsite retail media, initially available through a limited beta to select customers in the Americas. In the first phase of the partnership, Criteo’s network of retailers will be able to opt in to receiving demand from the Google Sear| Retail Technology Innovation Hub
Mesterbakeren, a Norway-based fresh bread producers, has selected RELEX Solutions in a bid to strengthen its demand and promotion forecasting. The investment supports Mesterbakeren’s goal of improving forecast accuracy, reducing waste, and ensuring better product availability across the stores it su| Retail Technology Innovation Hub
Sainsbury’s celebrated World EV Day by teaming up with Autotrader and Smart Charge to offer its customers a chance to test drive electric vehicles, practice charging and learn more about the Electric Car Grant.| Retail Technology Innovation Hub
The company says this marks “significant progress” towards more sustainable last-mile delivery and an 8% increase year-on-year in ‘clean’ deliveries.| Retail Technology Innovation Hub
RTIH’s sister site, EdTech Innovation Hub, has launched its inaugural ETIH Innovation Awards, celebrating excellence in global education technology, with a particular focus on workforce development, AI integration, and innovative learning solutions across all stages of education.| Retail Technology Innovation Hub
Ace Hardware and DoorDash have announced a partnership to offer on-demand delivery of products at over 4,000 locally owned Ace locations across the US. This makes it the first and largest nationwide home improvement co-op retailer available on DoorDash.| Retail Technology Innovation Hub
Casino gaming is an integral part of UK culture, with many land-based casinos scattered around England, Northern Ireland, Scotland and Wales. However, UK casinos have come a long way since their inception, providing all sorts of games like poker, blackjack, roulette and slots. With this in mind, let| Retail Technology Innovation Hub
UK fashion footwear brand, Simmi London, has announced a partnership with delivery management solution specialist Scurri. It required a delivery offering that could match the pace and complexity of its multi-channel retail operations, including multiple carrier integrations, dynamic delivery options| Retail Technology Innovation Hub
Terrible’s, a specialist in convenience retailing with more than 190 stores across Nevada, California, Utah, Arizona and New Mexico, has launched a new mobile app experience. This features a Shop, Spin, & Win game, which rewards qualified purchases with a spin of a customised, in-app prize wheel| Retail Technology Innovation Hub
Office Depot has announced the launch of its 15-Minute Pickup Promise, now available at Office Depot and OfficeMax stores across the US. Customers can pick up qualifying online or mobile orders in-store or curbside in 15 minutes.| Retail Technology Innovation Hub
Simbe, whose Store Intelligence platform includes the Tally autonomous shelf-scanning robot, has appointed Jane Azzinaro as Director of Client Strategy and Value Realisation for EMEA. Her CV includes stints at Cognizant, Kearney, and Deloitte.| Retail Technology Innovation Hub
Time is fast running out to enter the seventh edition of the RTIH Innovation Awards, sponsored by Vista Technology Support, 3D Cloud, EdTech Innovation Hub, and Retail Technology Show. Deadline for submissions is Friday, 19th September. The awards celebrate global tech innovation in a fast moving om| Retail Technology Innovation Hub
finmid reports that its embedded lending infrastructure is now available in 30 European markets. The company has added Bulgaria, Croatia, Estonia, France, Hungary, Ireland, Malta, Romania, Iceland and Switzerland to the list of countries it is serving.| Retail Technology Innovation Hub
Claimit, whose AI powered platform automates courier claims for e-commerce companies, reports that share that Bart Swanson has joined the startup as a strategic advisor. “Bart is currently an advisor to Horizons Ventures and serves on the board at Zoom, Impossible Foods, Otter.ai as well as having h| Retail Technology Innovation Hub
Sebastian Green is joining Primis CX as CTO. His CV includes stints at Club L London, Fox Group International, CurentBody, and Chef Works. “This is a massive step towards our future goals and vision for the company; more so as we double down in the MENA region for 2026,” says Rebecca Griffiths, Foun| Retail Technology Innovation Hub
Portugal-based grocery retailer, MC, part of Sonae Group, has switched to StrongPoint’s Order Picking solution. This will used across all Continente grocery stores that process e-commerce orders, as well as in Wells stores, a health, wellness and beauty retail chain. The solution will be implemented| Retail Technology Innovation Hub
alentr, a contextual AI pricing platform, has announced the appointment of Meghan Stabler as Co-Founder and Chief Marketing Officer (CMO). Stabler, who previously held senior marketing roles at BigCommerce and ThriveCart, will spearhead the company’s marketing, partner management and brand strategy| Retail Technology Innovation Hub
Fabric is launching a new AI native platform for warehouse fulfillment for retailers and grocers. It claims that Orchestra enables retailers to cut costs, reduce shrink, and deliver better customer experiences, without adding complexity or training burdens. It aims to help teams onboard new employee| Retail Technology Innovation Hub
The Fressnapf Group, a European supplier of pet supplies with over 2,750 stores in 15 European countries, is taking the next step in its digital transformation push as it migrates its store services to the cloud-based retail platform GK CLOUD4RETAIL.| Retail Technology Innovation Hub
DoorDash has announced the roll-out of all night delivery (9pm-8am) for Waffle House, powered exclusively by its Drive on-Demand offering. Customers can place orders directly through order.wafflehouse.com or the company’s mobile app.| Retail Technology Innovation Hub
Greeting card specialist thortful has announced plans to scale its Face Swap tool after customers completed more than 250,000 swaps since its launch in January 2025. In what it previously called an industry first, the solution allows users to merge photographs of faces into its cards using facial ma| Retail Technology Innovation Hub
Jetbeep, which provides software for autonomous parcel lockers, has inked a five-year strategic partnership with Omniva, the national postal operator of Estonia, providing technology for its Picapac network of community lockers in the Baltics.| Retail Technology Innovation Hub
MetaRouter reports that Nikhil Raj, its current President, has been appointed Chief Executive Officer. He brings to the role over two decades of experience in retail media, data and consumer technology underpinned by machine learning. Raj co-founded Walmart’s ads business, WMX (now Walmart Connect)| Retail Technology Innovation Hub
Dobbies Garden Centres is working with Adyen on a project covering payments in-store and online, supporting retail, restaurants and experiences. In doing so, it says that it is gaining real-time insights that enable colleagues to resolve payment queries in under ten minutes (down from up to three ho| Retail Technology Innovation Hub
Paula Bobbett is this week starting a new position as Chief Data and Digital Officer at Boots UK. She has been at the UK health and beauty retailer for almost five years and moves up from the role of Chief Digital Officer.| Retail Technology Innovation Hub
Artificial intelligence (AI) is rapidly becoming a cornerstone of modern retail. As the industry moves from pilot projects to full scale deployment, the question is no longer whether to use AI, but how to implement it efficiently and reliably across stores and operations. For many retailers, the ans| Retail Technology Innovation Hub
Manesh Nana has left Unilever (where he served as CFO - Foods North America) to join Wonder, a food delivery and technology startup founded in 2018 and fronted by former Walmart U.S. eCommerce executive, Marc Lore. He is taking on the role of VP of Strategic Finance, having spent almost four years a| Retail Technology Innovation Hub
Strongbow has partnered with marketing agency, Purple Goat, part of WPP Media, to become the first major alcohol brand in the world to add an assistive technology feature directly to its packaging. Strongbow’s cider products now feature a NaviLens QR code, a smartphone readable marker that helps bl| Retail Technology Innovation Hub
Retail Technology Innovation Hub focuses on the latest retail technology news, views and analysis for global omnichannel retailers and brands| Retail Technology Innovation Hub
Matt McLellan has been appointed as Group Customer, Data & Media Director at Morrisons. He joins from Asda where he spent five and a half years, serving as Vice President - Customer Planning and Proposition. Prior to that, he was at Tesco (Group Customer Propositions Director) and dunnhumby (Man| Retail Technology Innovation Hub
Primark has completed a major automation in the supply chain project in Europe. In a LinkedIn post, Jorge Paloma, Head of Logistics Mainland Europe, said: "After nearly four years of planning, we have inaugurated the fully automated phase two of our logistics centre in Bor (Czech Republic).&quo| Retail Technology Innovation Hub
JD.com's 618 Grand Promotion kicked off at 8:00 PM (UTC+8) on 30th May. In the first hour, GMV, total orders, and active shoppers all increased by more than 200% year-over-year (YoY). 20,000+ brands recorded over threefold growth in GMV YoY, according to the Chinese e-commerce giant.| Retail Technology Innovation Hub
Check out the articles on our humble website that proved to be particularly popular last week, including Amazon, Asda, Rohlik Group, Carrefour, VusionGroup, Instacart, Costco, Tastewise, and Bloomreach.| Retail Technology Innovation Hub
A new startup Doji is enabling online fashion fans to create their AI likeness, try on real products and shop their favourite looks. In a LinkedIn post, CEO and Co-founder Dorian Dargan (formerly of Meta, Apple and YouNow), said: "Until now, it’s never been possible to try-on clothes when shopp| Retail Technology Innovation Hub
Retail Technology Innovation of the Week is a series brought to you by RTIH, and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. And this week we’re focusing on Attensi, which has unveiled Attensi RealTalk.| Retail Technology Innovation Hub
M&S has written to customers informing them that some of their personal data has been taken during a cyber attack. The retailer was hit by the attack some three weeks ago and is struggling to get services back to normal, with online orders still suspended and many store shelves empty.| Retail Technology Innovation Hub
As global conflicts, extreme weather and changing consumer behaviour put pressure on supply chains, a London Tech Week panel of leaders from Tesco, Unilever and DHL shared how they are using new technology to mitigate risks and increase efficiency.| Retail Technology Innovation Hub
IKI Lithuania, a supermarket chain owned by REWE Group, has launched AI driven age estimation technology in its stores. It worked with StrongPoint, IKI and Yoti on the project.| Retail Technology Innovation Hub
Instacart reports that, starting 30th June, Costco executive members in the US and Canada will receive a $10 monthly credit on an order of $150 or more. This can be used on same-day delivery orders on sameday.costco.com, sameday.costco.ca, or orders via Instacart. Instacart enables delivery of Costc| Retail Technology Innovation Hub
When luxury fashion retailer Maison Élégance decided to expand their e-commerce operations from France into the Middle East, Asia and North America, they expected some hurdles. What they didn't anticipate was losing nearly 40% of their potential new customers at the verification stage.| Retail Technology Innovation Hub