Serve Robotics deploys robots with Uber Eats in Chicago | Restaurant Dive
The robotics company said it will deploy dozens of robots across at least 14 neighborhoods to complete orders from upwards of 100 restaurants.| Restaurant Dive
The chain fired the firm that advised it on its recent logo and restaurant refresh after significant consumer pushback led to a strategy reversal.| Restaurant Dive - Latest News
Aggressive marketing and value-oriented promotions from Applebee’s and Chili’s contributed to the decline in sales, according to court filings.| Restaurant Dive - Latest News
DealQuest: Revenge of the Munchies offers bigger rewards the deeper players get into the game, potentially attracting cash-crunched consumers.| Restaurant Dive - Latest News
QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex transactions, Intouch Insight’s yearly drive-thru report revealed.| Restaurant Dive - Latest News
Diners can view videos from merchants, find restaurants on Yelp to order from and receive AI-powered, personalized recommendations.| Restaurant Dive - Latest News
As it rapidly expands, the chain looks to raise awareness with its first national marketing campaign, newly appointed CMO Jon Burke explains.| Restaurant Dive - Latest News
Consumers will earn 10 points for every dollar spent, as the QSR brand looks to drive frequency and increase check.| Restaurant Dive - Latest News
Next year is jam-packed with restaurant conferences and trade shows that will cover key topics for the sector, ranging from franchising and menu development to economic forecasts.| Restaurant Dive - Latest News
Dot, a robot that can traverse bike lanes, parking lots and sidewalks, opens up an untapped logistics model alongside a new autonomous delivery platform.| Restaurant Dive - Latest News
The robotics company said it will deploy dozens of robots across at least 14 neighborhoods to complete orders from upwards of 100 restaurants.| Restaurant Dive
Scott Kennedy, who has served as interim CEO since March, has become president and CEO of the coffee chain.| Restaurant Dive
Decreases in consumer tips and total employment were more than offset by sharp rises in base pay, according to the Department of Consumer and Worker Protection.| Restaurant Dive
A suit filed by DoorDash, Uber Eats and Grubhub to overturn the city’s 15% delivery fee cap can proceed after a judge ruled it is plausible the city interfered with the aggregators’ contracts.| Restaurant Dive
New York City’s rule requiring delivery apps to give restaurants consumer information violates the First Amendment, a judge found Tuesday.| Restaurant Dive
Restaurants can choose from visit-based or spend-based rewards programs, and customers can accrue points across multiple channels, including in-store.| Restaurant Dive
The aggregator's product is a solution for the new work-from-home economy, and could recapture some lost lunch business as commuters stay remote.| Restaurant Dive
Companies can track spending, usage and engagement by employees who participate in meal programs.| Restaurant Dive
New entrees and value plays helped the chain hit positive same-store sales for the first time in years, while dual-branding with IHOP promises longer-term positive results.| Restaurant Dive
The casual dining chain recently achieved positive same-store sales growth for the first time in two years, Dine Brands CEO John Peyton explains.| Restaurant Dive
Gen Z has a sweet tooth and loves childhood flavors, but they increasingly demand healthy ingredients, major restaurants and suppliers say.| Restaurant Dive
Despite a 4% decline in comparable sales during the quarter, management is optimistic that enhanced marketing efforts and menu innovation will help drive traffic and boost sales.| Restaurant Dive
The fast casual chain is offering free points, occasional prize drops and faster rewards accrual to loyalty members who validate their college enrollment.| Restaurant Dive
McDonald’s, Chipotle and Yum Brands are embedding the technology into workflows to streamline processes and improve customer and employee experiences.| Restaurant Dive
Despite Wingstop, Sweetgreen and Chipotle posting negative comparable sales in Q2, they remain focused on building stores and expanding into new markets.| Restaurant Dive
The QSR will implement the new base pay at select company-owned locations later this year. It also added a minimum of 24 hours of paid sick leave for all employees.| Restaurant Dive
The QSR's new concept will feature a smaller footprint, a priority pickup lane for diners who order via its app and "bellhops" that will offer tablet ordering at the drive-thru and curbside pickup areas.| Restaurant Dive
The delivery-only partnership with Virtual Dining Concepts will bring the cookie brand to 400 Chuck E. Cheese locations initially.| Restaurant Dive
The two companies will work together to create technology with Azure OpenAI to help managers handle inventory, staff scheduling and customer experience, with the first iteration of the generative AI set to roll out by March.| Restaurant Dive
With same-store sales slipping, Bloomin’ is changing its strategy, trimming its menu and devolving power to brand presidents.| Restaurant Dive
The chain is implementing technological investments and will simplify its menu to create more value.| Restaurant Dive
Closures will impact mostly older restaurants with leases dating back to the '90s and 2000s, and were determined through a periodic review of the company’s assets.| Restaurant Dive
Michael Spanos, Delta’s executive vice president and COO, joins Bloomin’ as it works on turning around operations after slumping sales.| Restaurant Dive
The cuts at its Tampa, Florida, support center represent a 17% reduction and follow corporate layoffs at Dine Brands, Starbucks and Denny’s.| Restaurant Dive
While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.| Restaurant Dive
At 1,200 company-owned locations, general managers will receive up to four weeks of accrued vacation time annually and additional parental leave.| Restaurant Dive
The QSR is also striving for 30% of corporate leadership roles to be made up of people of color and has launched a training program to provide shift managers with skills to advance.| Restaurant Dive
The Burger Den will open in February, while The Melt Down, which will focus on sandwiches, launches in the spring.| Restaurant Dive
The company will focus primarily on suburban markets where units can be built in freestanding locations or within shopping centers, executives said Thursday.| Restaurant Dive
Using data analytics, the company found that it could generate AUVs of at least $7 million in 220 more markets than initially thought.| Restaurant Dive
The new "Shack Track" store remodels are designed with social distancing in mind, but CEO Randy Garutti didn't disclose how many locations will be overhauled.| Restaurant Dive
With six drive-thrus currently open, the burger chain has seen average weekly sales of over $80,000 compared to $76,000 at a traditional location.| Restaurant Dive
The chain is working to improve staff deployment and food throughput as part of an overhaul plan, as drive-thru speeds lag 2019 numbers.| Restaurant Dive
The union plans to challenge the voter eligibility of scores of workers the Washington, D.C.-based chain added to its roster ahead of a scheduled mid-July election.| Restaurant Dive
Though demand for dynamic eating experiences is growing, diners are most swayed by food quality and consistency when selecting a restaurant, Vixxo research finds.| Restaurant Dive
Of those users, almost 70% said that poor website design or functionality discouraged them from going to the restaurant, according to the MGH report.| Restaurant Dive
The chain's system has contracted 9% since 2017, and may shrink again in 2024 as the company forecasts comparable sales growth between 0% and 3%.| Restaurant Dive
Nearly 90% of diners are interested in joining a loyalty program, especially if it offers savings, as inflation impacts spending, a TouchBistro survey finds.| Restaurant Dive
