Practical tips on usability, conversion rate optimisation, information architecture and UX design, and internet marketing. Filled with cases and facts.| AGConsult
Personalization is overhyped. But there’s plenty of opportunities for companies to connect on a more personal level with their clients. Without personalisation.| AGConsult
Most companies focus too much on measuring customer satisfaction. The true way to optimize lies in researching dissatisfaction. Find out why. The post Measuring customer satisfaction? Try measuring dissatisfaction instead appeared first on AGConsult.| AGConsult
Digital disruption being the leading cause of bankruptcy, is a myth. The turnover of companies has never been more stable. Check the data.| AGConsult
Online surveys can give you amazing insights into your visitors. But only if you do them right. Discover the do's and don'ts of online surveys. The post Online surveys: useful or useless? appeared first on AGConsult.| AGConsult
Identifying your users' top tasks helps you optimize the UX and usability of your website. Discover why researching your top tasks is so important.| AGConsult
User testing is an extremely valuable user research method to gain insight into your visitors' behaviour. Provided you do it right. Check out the do's and don'ts of user testing. The post Do’s and don’ts for a good usertest appeared first on AGConsult.| AGConsult
Our Customer Experiennce Barometer 2020 shows Belgian consumers find the CX of large international webshops the best. Traditional retail chains score worst.| AGConsult
What is truly important when designing CTA's or call-to-action buttons? These are the 3 things you really need to pay attention to.| AGConsult
World’s renowned CRO specialist André Morys talks with Karl Gilis about common obstacles in conversion optimization. Can you relate to these pitfalls?| AGConsult
What are the things that truly matter when it comes to customer experience? Discover the things that really make a difference to your CX.| AGConsult
Your webdesign is important. But always following the latest design trends is not a good idea. Most of the time, it makes you lose leads and revenue. Find out now what design trends are costing you money every day.| AGConsult