At the Government Digital Service, we run common platforms to help government build and deliver better and more user-focused services. In this post, Stephen McCarthy shares how we make the admin tools behind GOV.UK Notify and Pay easy to use.| designnotes.blog.gov.uk
Teams around government are starting to work on admin interfaces and internal systems. Here are some thoughts about the design of admin interfaces. First things first First things first – make it look like GOV.UK, use the design patterns, and …| designnotes.blog.gov.uk
What happens after services go live? What happens once large scale digital transformation programmes end? Sarah and Juliette share what they learned discussing this topic with International Design in Government community.| designnotes.blog.gov.uk
Find out how designers approached refreshing the Government Digital Service brand.| designnotes.blog.gov.uk
Sharing learning across the public sector is crucial if we’re going to effectively tackle our shared challenges. So we were very excited when, at the end of 2024, we were invited to speak at the Service Design in Government conference …| designnotes.blog.gov.uk
After the success of the Helsinki Conference we’re preparing our next events for 2025. First off is the User Needs First International Conference in Amsterdam in April.| designnotes.blog.gov.uk
To a user, a service is simple. It’s something that helps them to do something - like learn to drive, buy a house, or become a childminder. It’s an activity that needs to be done. A verb that comes naturally …| designnotes.blog.gov.uk
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.| designnotes.blog.gov.uk
We're publishing new patterns looking at the ‘tasks’ or elements of a service, rather than trying to create patterns for the service or license as a whole. This blog post is about our new ‘naming your service’ pattern.| designnotes.blog.gov.uk
How to add a Welsh language toggle to your prototypes so you can better test with Welsh users.| designnotes.blog.gov.uk
The International Design in Government community is getting together in person this year for workshops and a conference in Helsinki in October.| Design in government
Jen shares her journey and tips on getting into design at SCS level, and reflects on the challenges and opportunities in the role.| designnotes.blog.gov.uk
Ruth and James share 6 step by step tips for a user-centred approach to renaming your service.| designnotes.blog.gov.uk
In this post Abbie shares how their team is focusing on Welsh users throughout the design process, to design a bilingual service that really works for users.| designnotes.blog.gov.uk
A guide to the 8 principles for the design and delivery of greener services.| designnotes.blog.gov.uk
This is the third in our series of blog posts about new patterns looking at the 'tasks' or elements of a service. This post looks in detail at the task list pattern.| designnotes.blog.gov.uk
The International Design in Government continues to grow and convene — and we’re bigger than ever before. We have over 3,500 members on Slack and regularly have 40 to 50 people joining our calls. The last time we blogged, we …| designnotes.blog.gov.uk
How the GOV.UK Design System team investigated ways to support government service users, balancing functionality with the user need for privacy and discretion.| designnotes.blog.gov.uk
