Discover how microservices architecture drives scalability, resilience, and agility for leading commerce platforms. Learn the key benefits over monoliths and why it's essential for modern B2B and B2C operations.| Kibo Commerce
Discover why agility and scalability are essential for modern B2B commerce. Learn how to meet buyer demands, adapt to complexity, and scale operations for sustainable success.| Kibo Commerce
In Part 1, we looked at why so many B2B portals fail. The short version: most companies launch platforms that buyers simply do not want to use. Adoption is low, ROI is elusive, and sales reps still carry the bulk of orders. The good news is that adoption is not a mystery. Companies that succeed […] The post How to Build Digital Experiences Buyers Will Actually Use (Part 2) appeared first on Kibo Commerce.| Kibo Commerce
The older generation of buyers is quickly settling into retirement and being replaced with tech savvy, digital first professionals, but is your ecommerce platform agile and responsive enough to keep up with this evolution? The traditional, monolithic approach often struggles to meet customer demands, leading to bottlenecks and a poor user experience. This is where […] The post The Problem with B2B Digital Experiences: Why Companies Fail to Drive Adoption (Part 1) appeared first on Kibo Comm...| Kibo Commerce
Discover how event-driven commerce transforms e-commerce by enabling real-time responsiveness and seamless customer experiences. Learn about the benefits of event-driven architecture (EDA) for scalability, agility, and boosting conversions.| Kibo Commerce
Use Kibo’s subscription management platform to improve order management & fulfillment and customer service wrapped in one single platform. Learn more.| Kibo Commerce
Learn what you need to know about mastering the B2B customer experience with this comprehensive guide. Read more.| Kibo Commerce
Kibo embraces the complexity that hinders manufacturers, wholesalers, and distributors across product, price, order and inventory management and weaves it into a modern customer experience.| Kibo Commerce
Kibo’s native site search enables streamlined data management, dynamic merchandising, and lightning-fast intelligent search results.| Kibo Commerce
Discover how Kibo and Google are revolutionizing commerce with Agentic Commerce. Learn how autonomous agents enhance personalization, boost efficiency, and redefine shopping experiences in this on-demand webinar.| Kibo Commerce
Learn how your team can achieve your business goals through enhanced operations thanks to real-time inventory management.| Kibo Commerce
The B2B digital commerce journey doesn’t end when a buyer clicks “place order.” In fact, for many businesses, this is where the most critical and complex part of the transaction begins. While a world-class digital storefront and powerful self-service tools get a buyer to the finish line, it’s the ability to deliver on promises and […] The post How Flexible Fulfillment and Post-Purchase Care Drive B2B Loyalty appeared first on Kibo Commerce.| Kibo Commerce
Returns management is often seen as a logistical challenge, but for a modern commerce platform, it’s a strategic opportunity. By leveraging intelligent systems, businesses can transform a costly, manual process into an efficient operation that enhances customer experience and improves profitability. Today, I want to provide a technical overview of how our platform handles this. […] The post Architectural Insights into KIBO’s Returns Management & Logistics appeared first on Kibo Commerce.| Kibo Commerce
For B2B companies, the primary focus of customer support should be building long-term, trusted partnerships. In an era where supply chain reliability is a top priority, one of the most powerful tools for building those relationships is inventory transparency. Providing your B2B customers with a clear, real-time view into your inventory can give your business […] The post How Inventory Transparency Can Transform B2B Customer Support appeared first on Kibo Commerce.| Kibo Commerce
In the past, every B2B order was a high-touch process. A seller would configure the order, a buyer would approve it, and numerous people might touch it before it was fulfilled. This created friction, delays, and a high risk of human error. But what if technology could automate the entire experience? This is the power […] The post Why a “Touchless” Order Experience is the Future of B2B appeared first on Kibo Commerce.| Kibo Commerce
Order processing is the backbone of modern commerce. From the moment a customer clicks “buy” to the time their order reaches the doorstep, countless workflows are triggered behind the scenes. When managed well, this process fuels customer satisfaction, repeat sales, and brand loyalty. But when errors or delays creep in, businesses face dissatisfied customers, revenue […] The post From Errors to Efficiency: Why Automating OMS is a Game-Changer appeared first on Kibo Commerce.| Kibo Commerce
Maximize inventory and reduce costs with expert strategies for ship-from-store (SFS) and BOPIS. Learn 5 best practices to unify inventory, optimize fulfillment, and thrive in the new era of retail.| Kibo Commerce
AUSTIN, TX – January 13, 2025 – Kibo Commerce, a market leader in composable commerce solutions, today announced that The ODP Corporation (NASDAQ:ODP), a leading provider of products, services and technology solutions to businesses and consumers through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC; has selected Kibo’s Order Management System […]| Kibo Commerce
Learn how Kibo safeguards your data, protects your customers' privacy, and maintains the reliability of our platform.| Kibo Commerce
Discover how Kibo's B2B eCommerce platform unifies digital storefront and back-office operations for manufacturers, wholesalers, and distributors.| Kibo Commerce
Revolutionize B2B purchasing with a modern order experience. Discover how it delivers effortless discovery, transparent pricing, streamlined ordering, and intelligent post-order automation for today's sophisticated buyers.| Kibo Commerce
Upgrade your B2B customer experience! Discover how to transform clunky portals into engaging, intuitive self-service hubs that empower buyers and drive loyalty.| Kibo Commerce
Learn how Agentic Commerce empowers B2B leaders to drive growth, enhance customer experience, and future-proof operations with AI agents for pricing, inventory, support, and more.| Kibo Commerce
The festive holiday music is just starting to play. For retailers, that sound isn’t jingling bells, but the ringing of cash registers. The holiday season is a monumental opportunity, a time marked by increased customer traffic, higher sales, and the chance to build lasting customer loyalty. For many, this brief, intense period can account for […] The post Holiday Readiness: A Checklist to Prepare Your Site for the Rush appeared first on Kibo Commerce.| Kibo Commerce
Explore the top B2B commerce trends for 2025 and beyond. Discover how to leverage AI, self-service portals, and a unified platform to accelerate digital growth and increase profitability.| Kibo Commerce
Discover how KIBO's composable commerce platform can transform your business. Speak with an expert for personalized solutions and unlock your commerce potential.| Kibo Commerce
Learn how an Order Management System (OMS) streamlines order tracking, inventory and fulfillment to enhance customer experience and drive business growth.| Kibo Commerce
Discover how an Enterprise Order Management System (OMS) optimizes fulfillment, inventory, and customer experience for B2C and B2B ecommerce.| Kibo Commerce
Confused by headless vs. composable commerce? This post clarifies the difference between these powerful ecommerce strategies, explaining how headless architecture enables the best-of-breed approach of composable commerce for ultimate flexibility.| Kibo Commerce
Explore real-world examples of how AI agents are used in customer service, from intelligent chatbots to agent-assist tools and smart self-service options. Learn how these solutions improve efficiency and the customer experience.| Kibo Commerce
Optimize reverse logistics with KIBO. Drive operational excellence, reduce costs, and enhance customer loyalty through intelligent return management.| Kibo Commerce
Learn how Kibo’s order orchestration and routing capabilities provide users with diverse capabilities through an easy-to-use interface.| Kibo Commerce
Learn how Kibo Commerce’s Order Fulfillment will allow you to optimize your shipping and labor costs in the order fulfillment process.| Kibo Commerce
Master holiday fulfillment with proactive planning and the right technology. Learn how to optimize inventory, diversify fulfillment options, leverage smart order routing, and enhance customer policies to turn peak season into a profitable success.| Kibo Commerce
Don't let returns be a hidden drag on your growth. Find out why treating reverse logistics as a cost center is a mistake and how a modern order management system can turn your returns process into a competitive advantage.| Kibo Commerce
Discover 3 key considerations for a future-proof fulfillment strategy: real-time inventory visibility, flexible options like BOPIS, and seamless integration with all selling channels. Learn how Kibo and Publicis Sapient can help optimize your operations.| Kibo Commerce
Kibo’s composable commerce platform delivers unmatched flexibility and scalability, helping businesses achieve up to 1,050% ROI in the first year.| Kibo Commerce
Unlock the future of digital commerce! Discover how agentic AI is redefining business operations and customer engagement, offering unparalleled benefits in efficiency, personalization, and revenue growth.| Kibo Commerce
Building a Seamless Online Shopping Experience for Furniture Buyers| Kibo Commerce
Transform B2B commerce with AI-powered Vector Search & LLMs. Discover how it elevates the buyer experience, delivers hyper-relevant results, and streamlines operations.| Kibo Commerce
Automate complex tasks and enhance decision-making with Agentic AI. Learn the three pillars for success: Data, Design, and Deployment, and avoid common pitfalls to unlock the full potential of your AI initiatives.| Kibo Commerce
Kibo Search simplifies eCommerce site search, using fast and relevant search results to drive conversions and customer loyalty.| Kibo Commerce
Reach out to our team to request a demo and outplace your competition. Our software demo gives you unparalleled insight into our headless ecommerce platform.| Kibo Commerce
Using Kibo's composable commerce solutions will give you the flexibility to create a completely custom front-end and back-end experience.| Kibo Commerce
Access a modern, modular eCommerce order management platform built for companies that want to deliver complex customer experiences while improving operations.| Kibo Commerce
Learn the essential order management capabilities to unlock growth and agility for your business. Discover how real-time inventory, intelligent orchestration, and flexible fulfillment can transform your commerce operations.| Kibo Commerce
Back to resources Unlock Seamless Omnichannel Success with the Right Order Management System OMS Buyer’s Guide Part 1: Strategies for Seamless Omnichannel Success What’s Inside This Guide? Our comprehensive, three-part OMS Buyer’s Guide simplifies the complexities of selecting the right order management solution. In Part 1, you’ll discover: The Benefits of Omnichannel Order Management – […]| Kibo Commerce
Hear from Greg Buzek and Lee Holman from IHL Group and Meagan White of Kibo Commerce discussing about integrating AI, machine learning and composable commerce to enhance customer experiences.| Kibo Commerce
Download the IDC MarketScape excerpt to explore key trends in B2B digital commerce, expert insights for technology buyers, and Kibo’s strengths as a Major Player in the 2023–2024 Vendor Assessment. Learn how Kibo’s product strategy supports midmarket growth and digital transformation.| Kibo Commerce
Download the Guide for Building a GenAI Strategy for Digital Commerce. Discover how GenAI can revolutionize your business with actionable strategies, real-world use cases, and expert insights.| Kibo Commerce
See Kibo's rankings in the 2024 Gartner Critical Capabilities for Digital Commerce Platforms report. Learn about composable commerce and vendor selection.| Kibo Commerce
Reduce B2B commerce complexity. Learn 5 key strategies to lower TCO, increase flexibility, and scale your business in our 25-min webinar. Watch now!| Kibo Commerce
Kibo reveals the latest innovations in order management, fulfillment, and B2B commerce. Discover how these cutting-edge features can empower your business to optimize operations, enhance customer experiences, and drive growth in the dynamic world of eCommerce.| Kibo Commerce
AI Vector Search in B2B Commerce: Enhancing Buyer Experience with LLMs| Kibo Commerce
Navigate an unpredictable world. The Kibo Blog arms you with articles, insights, data, and more to maximize the value of your ecommerce solutions.| Kibo Commerce
KIBO Agentic Commerce: AI-powered solution for enhanced customer experiences, reduced costs, and improved efficiency. Pre-trained agents, API-first architecture, and Gemini integration for secure, rapid deployment.| Kibo Commerce
Kibo is named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Discover why Kibo earned the highest possible scores in 18 criteria and access the report today.| Kibo Commerce
Stay up to date on retail trends with the latest industry reports, analysis, and thought leadership from your partners at Kibo Commerce.| Kibo Commerce