The mass merchant is looking to turn around falling sales and declining customer sentiment. But first, it needs to diagnose its own problems.| Retail Dive
CEO Brian Cornell said that rises in comparable sales and other strong performance numbers were "proof our strategy is working."| Retail Dive
The company changed its retirement policy for the executive, who led it through multiple upheavals and a $40 billion expansion in its sales.| Retail Dive
For the first time ever, the retailer names an outsider as CEO. Brian Cornell goes to work at Target Aug. 12.| Retail Dive
The Bulgarian company's revenue and powerful software will help the U.S. resale site expand overseas.| Retail Dive
In an expansion of its existing program, U.S. customers can now donate gently used clothes to raise money for charity and earn Farfetch shopping credits.| Retail Dive
The expansion, which will bring its footprint to 74 stores, is less ambitious than what was previously announced.| Retail Dive
Like other activewear brands, the company is shifting its focus toward digital engagement and benefiting from the home workout trend.| Retail Dive
Customer satisfaction with retailer mobile apps is at 83%, and 49% are using the apps to make purchases, according to Synchrony.| Retail Dive
The e-commerce giant is providing few details about a leak of customer names and emails right before Black Friday.| Retail Dive
Last holiday season was a bountiful one for retailers across the board, and this one is anticipated to be even more profitable if common pitfalls are avoided.| Retail Dive
Free shipping is the biggest draw for Amazon customers, but an easy return policy and a wide assortment doesn't hurt, according to a new study by Epsilon.| Retail Dive
Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.| Retail Dive
A new survey from Walmart and Morning Consult indicates that social media is becoming a key platform for product discovery.| Retail Dive
Rapinoe teamed up with the brand to pay athletes to talk about their periods while competing in sports.| Retail Dive
The DTC intimates brand will land in six of the department store’s locations and on its website through a deal that deepens its reach in the country.| Retail Dive
The DTC brand was bought by health and hygiene company Essity, with founder Joanna Griffiths maintaining a 20% stake.| Retail Dive
Brick-and-mortar expansion plans were delayed last year during the height of the pandemic, but now the DTC brand is back with three California stores.| Retail Dive
The retailer needs to move "much faster," incoming CEO Michael Fiddelke said Wednesday. “I know we're not realizing our full potential right now.”| Retail Dive
The executive shaped the mass retailer’s reputation and performance for over a decade. He will be succeeded by COO Michael Fiddelke.| Retail Dive
The SoHo location will feature bra bars, as well as a selection of the brand’s underwear, activewear and its teen brand, Kt by Knix.| Retail Dive
The online behemoth said Cyber Monday was the single biggest shopping day in the company's history, surpassing its Prime Day event for the most products ordered worldwide.| Retail Dive
The e-commerce company is offering an exclusive line of over-the-counter medications, thanks to healthcare supplier Perrigo.| Retail Dive
The e-commerce giant's private label sales are being driven by apparel, baby care and vitamins and offer lessons to sellers, according to a new report.| Retail Dive
It was the "biggest holiday season" yet according to the e-commerce giant, which acknowledged it sold "millions" more Echo devices over last year.| Retail Dive
L2 researchers have identified 41 private brands — seven more than flagged by Morgan Stanley analysts, according to a new report.| Retail Dive
The e-commerce giant is dominating this season thanks to free shipping perks and high conversion rates, according to CNBC's All-America Economic Survey.| Retail Dive
If retailers and brands can't compete with free shipping or low prices, they need a unique, high quality product, according to a new report.| Retail Dive
The generation prioritizes buying beauty and luxury goods in person, placing a premium on the physical shopping experience, research from Adyen shows.| Retail Dive
Both retailers leaned on their scale to get goods on shelves and keep prices low, at least relative to the industry.| Retail Dive
Even with chatbots and other digital tools for customer support, many customers still want the option to speak to human representatives.| Retail Dive
The company’s real estate, and not its retail operations, are likely motivating the offer, which the would-be suitors may be willing to increase.| Retail Dive
Analysts with the ratings agency expect operating profit in the industry to take a dip of up to 30% this year, and things are even worse in some sectors.| Retail Dive
A new Moody's report estimates that 20% of mall stores could close in five years amid faster-growing online shopping.| Retail Dive
Lenders to the retailer are seeking higher bids as previous offers from Simon Property, Hudson's Bay and Sycamore came up short, according to Bloomberg.| Retail Dive
The losses come as the retailer tries to negotiate a sale of the company, with few updates on the progress in recent weeks.| Retail Dive
The live shopping pioneer hired Alex Wellen to steer its growth as it adapts to the ever-evolving social media and streaming era.| Retail Dive
The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.| Retail Dive
The company that runs HSN and QVC is still in a turnaround period as it shifts its brand focus to social shopping and streaming.| Retail Dive
The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.| Retail Dive
Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.| Retail Dive
Sustainable sub-brands or special campaigns may not be enough as more consumers reject the sector's high-volume, high-turnover, low-price approach.| Retail Dive
Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.| Retail Dive
Brands like New Balance, Adidas, Birkenstock and On are continuing to gain traction with Gen Z.| Retail Dive
The retailer threw a $10,000 wedding the same week as the $50 million nuptials between Jeff Bezos and Lauren Sánchez.| Retail Dive
The increases will go into effect on Aug. 1. “Not gonna lie, inflation and tariffs are hitting us hard,” the company said on an Instagram post.| Retail Dive
The retailer announced plans to open its marketplace to Chile and will expand its fulfillment services to include big and bulky items.| Retail Dive
With sustainability at the forefront of their decision-making, the report finds that Gen Z and millennials are the top purchasers of circular fashion.| Retail Dive
The two companies also entered a commercial agreement as eBay continues to grow its presence in the category.| Retail Dive
TCGplayer will continue to operate independently as eBay continues to accelerate its position in trading cards.| Retail Dive
While shoppers are trading down in categories like electronics and apparel, they’re continuing to buy luxury goods like fragrances and lipsticks, Adobe Analytics found.| Retail Dive
The retailer is giving its Walmart+ members a 12-hour head start on shopping deals that will open to everyone on Oct. 8.| Retail Dive
More spending will occur on mobile devices than computers for the first time, and shoppers are expected to use buy now, pay later services, per the report.| Retail Dive
The retailer also teased a holiday assortment that's 50% larger than last year and includes "thousands" of low-cost items.| Retail Dive
The sales event, which is slated to run Oct. 8 and Oct. 9, comes about a month and a half ahead of Black Friday and Cyber Monday.| Retail Dive
In its latest earnings call, the marketplace said personalized homepages yielded nearly double the engagement compared to those without personalization.| Retail Dive
When it comes to reshoring garment manufacturing, the Trump administration’s tariffs are at odds with its immigration crackdown.| Retail Dive
That’s down from the company’s estimates last year, which expected the market to reach $82 billion by 2026.| Retail Dive
Nearly 70% of shoppers use money earned from reselling items to pay for bills or everyday living expenses, according to a new report.| Retail Dive
To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.| Retail Dive
Tariffs have shown a bigger impact on consumer confidence than prices, last month’s data shows.| Retail Dive
Operational headaches have contributed to financial failures among some suppliers. That has created problems for retailers — and opportunities.| Retail Dive
The furniture retailer’s Brentwood, Tennessee, store is the first to showcase the interactive showroom, with plans for expansion underway.| Retail Dive
As part of the deal, Resident co-founders and co-CEOs Eric Hutchinson and Ran Reske will remain in their current positions.| Retail Dive
The location boasts an 88,000-square-foot showroom and a 218,000 square-foot warehouse, and is meant to be a community hub.| Retail Dive
The apparel retailer debuted the On Rotation concept as a way to fuel discovery shaped by the generation’s favorite brands.| Retail Dive
All Urban Outfitters Inc. brands gained market share and customers, with shoppers still “enthusiastic rather than exuberant,” CEO Richard Hayne said.| Retail Dive
The mass merchant's secondhand style offer may be one of the largest in a rapidly expanding retail segment.| Retail Dive
The DTC company is working with ThredUp on its first venture into the resale ecosystem as part of a larger push for sustainability.| Retail Dive
Over half a million first-time users downloaded one of the top 10 mobile shopping apps on Black Friday, according to a report by Sensor Tower.| Retail Dive
Expanding at an average annual rate of 18.1% during the next five years, research firm IGD projects the space will capture 2% of the total U.S. market.| Retail Dive
As Amazon and Alibaba climb to new heights, here's who could lose out and how badly — and which retailers are holding their own despite mounting pressure.| Retail Dive
Consumers are turning to social media as a primary source when shopping, Capgemini found. Now, they want generative AI to aggregate those results.| Retail Dive
The initiative could help the e-commerce marketplace shake its reputation as a laggard when it comes to shipping time frames.| Retail Dive
The e-tailer is growing its share of ad spend as more marketers gravitate to the platform.| Retail Dive
More than half a century ago, the department store retailer anchored itself to the American mall. But customers have moved on, and so has the CEO.| Retail Dive
The coming weeks will determine the retailer's ultimate fate. Meanwhile, suppliers are in limbo and the company is moving to close more stores.| Retail Dive
As it undergoes a larger turnaround, QVC Group is going all in on TikTok Shop two years after the feature launched.| Retail Dive
As the retailer vies for collectibles shoppers and share in the secondhand market, it faces competition from established players like eBay.| Retail Dive
The number of purchases done on mobile devices is expected to grow more than 10% compared to last year and will make up 53.2% of all online shopping.| Retail Dive
While that represents meaningful growth, it’s down significantly from a 2022 prediction that the market would reach $82 billion by 2026.| Retail Dive
Consumers are turning to used goods to save money during a time of high inflation, a new report found.| Retail Dive
With this tie-up, which will be piloted in 40 stores, the department store aligns itself with a segment that is a bright spot in apparel retail.| Retail Dive
The secondhand apparel site appears to be centering its brick-and-mortar strategy on partnerships, its latest with a retailer that has struggled in women's.| Retail Dive
The company said on Friday that proceeds from going public will go to pay down its growing debt.| Retail Dive
Retail analysts call the problem of returns a "ticking time bomb" for the new year.| Retail Dive
Online retail sales will pass $1 trillion two years sooner than previous predictions, according to a report from FTI Consulting.| Retail Dive
Digital advertising tops the marketing wish list for two-thirds of retailers, with a huge chunk going to Facebook and Instagram, reported Reveal Mobile.| Retail Dive
Amazon Prime members, facing empty shelves, are 52% more likely than other consumers to take out their phones and buy what they need online, IHL's research found.| Retail Dive
Bankruptcy will give the retailer a chance to shed debt and close stores. But when — and if — Penney makes it out, it still faces an ailing sector.| Retail Dive
After weeks of talks, including "a few screaming matches" among stakeholders, the retailer unveiled a deal in principle with its landlords.| Retail Dive
While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian.| Retail Dive
The enthusiasm for used goods across categories remains a largely untapped opportunity for stores and even malls, according to WD Partners.| Retail Dive
The resale company's tech and logistics, available to third parties since 2018, will enable the apparel retailer to expand its sales in a fast-growing market.| Retail Dive
The J. Crew-owned denim brand says it's scouring the reseller's available inventory for its own past favorites to sell at a few of its stores.| Retail Dive
A new Oracle Retail survey shows many shoppers visiting physical stores for both purchases and returns.| Retail Dive
The 2-year-old pilot will become standard practice in July, and brings benefits to both retailers and their customers.| Retail Dive
The parties hope to close the acquisition in time for the holidays.| Retail Dive
“J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores.| Retail Dive
One-third of consumers don't find the returns process to be easy, leaving room for improvement from retailers, a Narvar report found.| Retail Dive