The post The Great Customer Patience Crisis: Why “Satisfactory” Service Is No Longer Enough appeared first on The American Customer Satisfaction Index.| The American Customer Satisfaction Index
August 28, 2025 | The American Customer Satisfaction Index
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August 25, 2025 | The American Customer Satisfaction Index
The post Video: Japanese Car Makers Dominate Satisfaction Study Among American Car Buyers appeared first on The American Customer Satisfaction Index.| The American Customer Satisfaction Index
The post Subaru Tops U.S. Customer Satisfaction Survey appeared first on The American Customer Satisfaction Index.| The American Customer Satisfaction Index
August 21, 2025 | The American Customer Satisfaction Index
ACSI in the News and Insights| The American Customer Satisfaction Index
The post Lexus Tops 2025 Satisfaction Rankings as BMW and Tesla Slide appeared first on The American Customer Satisfaction Index.| The American Customer Satisfaction Index
The post Subaru, Lexus Race Ahead In Satisfaction Scores appeared first on The American Customer Satisfaction Index.| The American Customer Satisfaction Index
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August 19, 2025 | The American Customer Satisfaction Index
The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction that represents the U.S. economy.| The American Customer Satisfaction Index
Customer satisfaction with televisions and personal computers reaches record highs, ACSI data show| The American Customer Satisfaction Index
Less than two years ago, customer satisfaction in the United States was at its lowest point in 20 years. The decline began about a decade ago ...| The American Customer Satisfaction Index