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From:
The American Customer Satisfaction Index
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Press Release National ACSI Q1 2024 | The American Customer Satisfaction Index
https://theacsi.org/news-and-resources/press-releases/2024/05/07/press-release-national-acsi-q1-2024/
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Less than two years ago, customer satisfaction in the United States was at its lowest point in 20 years. The decline began about a decade ago ...
