5 posts published by Jason Evanish during May 2014| Building Customer Driven SaaS Products | Jason Evanish
The rules of work have changed. Gone are the days where you spend your whole career at one company that gives you a great pension and a retirement party. And yet, we still act like that’s th…| Building Customer Driven SaaS Products | Jason Evanish
Whether you’re young or old, we all have dreams and aspirations. If you can help someone uncover those goals, then encourage them, and tell them you believe they can do it, you will truly ins…| Building Customer Driven SaaS Products | Jason Evanish
Progress. It’s a word that has driven man for generations to grow, develop, learn, and reach for the stars (sometimes even literally). It often feels stale and disheartening when progress isn…| Building Customer Driven SaaS Products | Jason Evanish
Gathering & organizing product feedback is a hard task for product managers. Learn the hard truths about customer feedback + what to do about it.| Building Customer Driven SaaS Products | Jason Evanish
During my time running product at KISSmetrics, I got to work with some awesome people. One of my favorite engineers was a guy named Nate. Nate lives in Ohio with his wife and two kids. He’s a…| Building Customer Driven SaaS Products | Jason Evanish
Like you, I once spent too much for too little health insurance coverage. Learn how CrowdHealth lowers your burn with an affordable alternative.| Building Customer Driven SaaS Products | Jason Evanish
Like you, I once spent too much for too little health insurance coverage. Learn how CrowdHealth lowers your burn with an affordable alternative.| Building Customer Driven SaaS Products | Jason Evanish
One of the hardest things for newcomers to customer development and product management to get right is the questions they ask in their interviews. Done well, you can learn priceless insights that help you prioritize and build the right things, while descoping things that turn out not to matter. Done poorly, you fail to get sufficient signal across interviews, and waste you and your customer's time. Fortunately, I'm here to help you today. I've taught dozens of product managers and founders th...| Building Customer Driven SaaS Products | Jason Evanish
Do you find your product team doesn’t want to read your specs? Do others find them a lot less clear than you think they are? Are you and your engineers missing estimates, or struggling to ship on time, because of changing requirements and surprise details changing context mid-build? If you’re having trouble with things like […]| Building Customer Driven SaaS Products | Jason Evanish
“When is that going to ship?” If you’ve been a PM for more than 5 minutes, you’ve heard this question, which is much easier to ask than answer. Making matters worse, the question is central to what you do as a Product Manager, while largely being beyond your control; you don’t write the code, nor […]| Building Customer Driven SaaS Products | Jason Evanish
If you launch a feature and you don’t tell anyone, did you really launch it? Okay, maybe the “tree falls in a forest” analogy isn’t perfect, but you probably get the point: you need to tell your customers when you make improvements. But how do you do it in a way that customers will care? […]| Building Customer Driven SaaS Products | Jason Evanish
This was originally a 20-Tweet long Tweetstorm by Steven in 2019, but it’s no longer live. I reached out to Steven and he shared the text of those with me, which I’m preserving below. (Note: You can follow Steven on Twitter at @stevensi) It’s great advice that should not be lost and complements a post […]| Building Customer Driven SaaS Products | Jason Evanish
I’ve been working on SaaS products for nearly 15 years, which feels kind of crazy to write. While I’ve worked on a lot of very cool products and helped many other PMs over the years, it doesn’t seem like it’s been that long. What lessons have I learned? The other day, a friend asked me […]| Building Customer Driven SaaS Products | Jason Evanish
So you’re having one on ones with your team. Awesome. It’s an essential element to being a good manager. But are you making the most of them? Do you come in prepared and ready to make t…| Building Customer Driven SaaS Products | Jason Evanish