Optimize your order tracking with these 10 strategies. From clear communication to automation: make your customers happy and increase sales!| Sendcloud
A new Journal of Marketing study finds that many companies may want to reevaluate the timing of their review reminders.| American Marketing Association
Many companies chase customers for online reviews by sending them solicitation emails. These emails aren’t always a good idea, according to new research. Solicitation will push your ratings from the extremes to the average. This could be good or bad. Email prompts disproportionally triggers moderate reviews as the passionate reviewers are more likely to leave reviews of their own accord. Thus, for those products with generally-high average ratings, reminders will lower the average rating. I...| Harvard Business Review
In product reviews, people can easily see beyond unstructured sentences, misspellings, poor grammar and slang to find the authentic storylines of customers who have purchased a product.| Channel Signal
Transform your e-commerce post-purchase experience with tools built for you. Automate tracking, returns, and updates to drive loyalty. Start today!| Sendcloud
Find out what post-purchase dissonance is and how 9 simple strategies can help ease customer doubt in e-commerce.| Sendcloud
Improve your post-purchase experience to increase customer satisfaction, cut support queries, and drive repeat business. Learn how!| Sendcloud
Sign up for a Sendcloud account today to optimize your shipping and delivery experience.| account.sendcloud.com
Provide your shoppers timely order tracking status updates, improve the overall customer journey and drive cross-sales for your webshop.| Sendcloud
Surveys show that 95% of consumers read online reviews before they shop and 58% say they would pay more for the products of a brand with good reviews....| GlobeNewswire News Room
Numbers don't lie – online reviews can make or break your brand. Learn how you can use them to connect with your customers on a deeper level.| Search Engine Journal
Discover compelling insights into online customer reviews with our infographic. Explore key statistics shaping consumer decisions and trends.| Invesp - Conversion Rate Optimization Blog