Making Meaningful Business helps generate profits and keeps doors open. Further, businesses who keep their doors open directly impact our communities.| CX by Design
When trying to gain buy-in for CX try using ‘Why’, not ‘How’. This will change the conversation, and help leadership get onboard.| CX by Design
Redefine “Customer” to Build a Great Business is about viewing everyone as a customer, not just the end-user of your product or service.| CX by Design