I recently shared five posts about different mobile experiences on one trip, from booking a hotel via a mobile site to ordering dinner through a resort app. Now I would like to explain why these stories matter. I’m blind and use a screen reader. I write not as a developer, but as someone who lives these digital experiences daily, especially when I travel. This trip was supposed to be a break. However, at nearly every mobile touchpoint—whether it was an app or a website—the tools meant t...| UsableNet Blog
As more resorts shift to QR-code-based mobile websites for room service and dining, accessibility gaps can turn a simple dinner into a frustrating experience. While these mobile-first websites aim to streamline service, poor design choices often leave out guests who use assistive technology. I'm blind and use a screen reader daily. I write about digital accessibility not from a technical standpoint, but from the lived experience of navigating everyday tasks with assistive tech. This post focu...| UsableNet Blog
Many resorts now rely on mobile apps for key guest services—like spa bookings, in-room dining, towel requests, and shuttle pickups. These tools promise convenience. But for blind guests who use screen readers, they can create frustrating and unpredictable barriers. During a recent trip to an all-inclusive resort, I encountered just that. This post is part of my series on accessibility in hospitality. It focuses on how poorly designed mobile apps can impact real-world independence for guests...| UsableNet Blog
For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.| UsableNet Blog
Stay updated on the surge in digital accessibility lawsuits and in 2025. Learn about court shifts, targeted industries, and new plaintiff firms.| blog.usablenet.com
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Discover key insights from 2024 ADA lawsuit report with trends in digital accessibility and essential compliance strategies for businesses in 2025.| blog.usablenet.com
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Read a blind person's perspective on widgets for digital accessibility.| blog.usablenet.com
European Accessibility Act | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Mobile Web | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Mobile Apps | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends.| usablenet.com
ADA Website Compliance | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Retail | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
User Experience | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Web Accessibility | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
ADA Lawsuits | Digital Accessibility best practices, news, thought leadership and insights.| blog.usablenet.com
Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends.| usablenet.com
Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends.| usablenet.com