As more resorts shift to QR-code-based mobile websites for room service and dining, accessibility gaps can turn a simple dinner into a frustrating experience. While these mobile-first websites aim to streamline service, poor design choices often leave out guests who use assistive technology. I'm blind and use a screen reader daily. I write about digital accessibility not from a technical standpoint, but from the lived experience of navigating everyday tasks with assistive tech. This post focu...
