I’ve seen a lot of community teams spin up groups with the best of intentions … and then watch them quietly fizzle out. And yet, groups are one of the most flexible, powerful, and under-leveraged tools for community-led growth. I get a LOT of the same questions from community builders trying to breathe life into a group or wondering why one fell flat. So, I figured I’d answer them head-on. ⬆️ Curious for more? I unpack all of this in the Groupopolis episode of In Before the Lock. He...| Gainsight Software
At Gainsight, we believe the next era of enterprise software will be defined by agentic AI — systems that don’t wait for a prompt, but take action across the customer journey with context, guardrails, and purpose. These systems learn, adapt, and drive outcomes in the background so your teams can focus on what matters most. This is the promise of Atlas, our new generation of AI agents. Since unveiling Atlas at Pulse, we’ve seen a clear shift. Companies aren’t wondering if AI has a role...| Gainsight Software
Many people think gamification means just slapping points and badges onto a forum through a basic points system and calling it a day. But when I started building community at an enterprise B2B company, I realized: people don’t show up just for mugs and hats. They show up when it feels meaningful. When it feels worth it. When it feels fun. When it feels like them. Gamification is about making people feel like their involvement in your community is so valuable that it’s worthy of reward. It...| Gainsight Software
NightDragon Advisor and CISO Jake Martens discusses how cyber can be a value-add to an organization, rather than a cost center.| NightDragon | Securing our world for tomorrow.
The success of any organization relies, in part, on the right tech stack. For enterprise organizations, specifically, deciding on the right tech stack| Gainsight Software