Lactalis Nestlé Ultra-Frais Accelerates Its Drive Strategy with Wiser’s DataBrand Faced with a rapidly expanding but still underutilized Drive channel, Lactalis Nestlé Ultra-Frais needed to modernize its tools to turn it into a strategic growth lever. With Wiser’s DataBrand, the company gained speed, accuracy, and credibility, transforming how both field and headquarters teams manage distribution and negotiations. Industry Food and ... The post Lactalis Nestlé Ultra-Frais Accelerates I...| Wiser Solutions
Oggi la capacità di analizzare e classificare efficacemente ogni interazione con i clienti rappresenta un fattore determinante per il successo di qualsiasi contact center. Le dispositions emergono come strumento strategico fondamentale per trasformare i dati delle chiamate in insights, permettendo alle aziende di adottare un approccio realmente customer-driven. Questo articolo esplora come XCALLY rivoluzioni la […] L'articolo Come migliorare la tua strategia in modo customer-driven utilizz...| XCALLY
As a solopreneur or a small business owner, you're wearing all the hats, from marketer, seller, support rep, to strategist. And in 2025, with all such experience, you can't ignore that customers come from a single channel.| POWR Blog
CANNES — In today’s data-saturated world, marketers need more than access, they need results. That’s the focus at T-Mobile Advertising Solutions, where mobility insights and omnichannel reach are helping brands connect with consumers more meaningfully. “One of the things that we’ve observed is that brands are starting to move away from siloed approach strategies and [...]| Beet.TV
Scopri come ottimizzare la strategia omnicanale durante le peak season per gestire volumi elevati di contatti e garantire un'esperienza cliente coerente su tutti i canali.| XCALLY
Black Friday and Cyber Monday are no longer just shopping days—they’ve evolved into an intense, extended period where advertisers race to capture consumer attention amid heightened competition. As BFCM 2024 approaches, all ecommerce i-commerce brands and advertisers must refine their targeting to reach audiences where they’re most engaged. Why is targeting so crucial? Well, every […] The post Affiliate Marketing Targeting: 5 opportunities for Black Friday in Commerce Media appeared fi...| Zeropark Commerce Media
The holiday shopping season is here, and Black Friday – Cyber Monday (BFCM) is an unmissable opportunity for advertisers to drive significant sales and brand engagement. However, to maximize these results, advertisers need to plan their budgets strategically. Effective budget planning is crucial for standing out in the competitive landscape and using affiliate advertising can […] The post 6 Strategies on Planning Budgets for Black Friday Cyber Monday Affiliate Advertising appeared first o...| Zeropark Commerce Media
In today’s fast-paced digital marketing landscape, reaching the right audience at the right time is critical for any business looking to scale. This is where media buying comes into play — a process that allows brands to strategically place ads on platforms where their target audience is most active. Whether you’re an affiliate marketer, a […] The post Mastering Media Buying: Guide to 6 Effective Media Buying Strategies with Commerce Media appeared first on Zeropark Commerce Media.| Zeropark Commerce Media
BNPLs are nothing new in 2025, and over the last couple of years we have all grown accustomed to these solutions. Both from the perspective of a consumer, and in the ad-tech industry. The first BNPL platforms emerged in 2005, but only in the last few years have they become quite important for the e-commerce […] The post Brand-Safe Buy Now Pay Later Advertising in 2025 appeared first on Zeropark Commerce Media.| Zeropark Commerce Media
When discussing cross-channel advertising, why are so many articles using terms like multi-channel and omni-channel, and what do they mean?| illumin
Our new survey reveals how Canadian attitudes toward American products are evolving in light of the ongoing trade dispute.| The Logit Group
Peak seasons represent critical times for customer service, when contact volumes increase dramatically and operational pressure reaches peak levels. A well-structured omnichannel strategy becomes essential to maintain high quality standards and ensure continuity in the customer experience. Definition and characteristics of peak seasons in customer service Peak seasons are periods characterized by a significant increase […] L'articolo How to use omnichannel strategy during peak seasons provi...| XCALLY
Discover the top Canadian BBQ food preferences this summer, from favorite proteins to ideal salads and desserts.| The Logit Group
See how Wiser helps brands and retailers influence consumer purchase decisions across every touchpoint with real-time insights.| Wiser Solutions
Our recent survey reveals rising financial concerns in Canada, with food and retirement savings topping the list.| The Logit Group
Take a look at this new piece in The Drum by Dave Sosson, Senior Manager, Business Development, Programmatic Demand North America! The podcast industry has moved well beyond its scrappy, audio-only roots. What began as a niche format has grown into a multi-platform ecosystem. Audiences still tune in to hear their favorite hosts, but now […] The post Podcast Advertising Has Gone Omnichannel appeared first on AdsWizz.| AdsWizz
Stay ahead in today's digital landscape and transform your business with Total Experience (TX).| Premier Contact Point
Target is testing a new method of delivery that involves picking up merchandise in stores and sorting them at nearby mini-distribution centers for carriers in order to increase speed and reduce costs. Does Target’s new online order fulfillment test program sound promising to you?| RetailWire
Discover how omnichannel support transforms B2B customer service by delivering consistent, seamless experiences across email, chat, social media, and more. Learn how TeamSupport empowers your team to boost efficiency and satisfaction.| TeamSupport
In this blog, we are going to look at how Pimcore enhances product catalog management for eCommerce organizations, what makes it unique, and how it helps| Codilar Technologies
Scopri come migliorare il client engagement della tua azienda attraverso strategie innovative e soluzioni tecnologiche avanzate come XCALLY.| XCALLY
See how a snacking brand improved Drive channel performance with a smarter omnichannel strategy and streamlined tools.| Wiser Retail Strategies
Discover how a national brand used a focused Drive channel strategy to simplify data, engage teams, and recover lost distribution.| Wiser Solutions
Learn how to improve your company's client engagement through innovative strategies and advanced technology solutions such as XCALLY.| XCALLY
Tariffs rising? Learn how brands can reduce risk and stay agile with this practical, control-focused guide.| Wiser Retail Strategies
Discover how to build a social commerce strategy, what types of content work (and what doesn't), and the future of social commerce.| Metapack
Omnichannel customer service delivers an integrated experience across multiple channels and throughout the customer journey. Read this article to learn more.| Surveypal
Discover 5 data-driven strategies to influence shopper decisions and boost conversions. Learn how top brands use real-time insights to win at the decision point.| Wiser Solutions
Scopri come la soluzione di Agent Management IVR di XCALLY può migliorare l'efficienza del tuo call center e gestire efficacemente gli operatori.| XCALLY
Esplora il futuro dei call center basato su omnicanalità e innovazione. Scopri le strategie, le sfide e come XCALLY sta rivoluzionando il settore.| XCALLY
Nel mondo attuale, il servizio clienti non è più solo un processo di supporto, ma un vero e proprio vantaggio competitivo. È questo il tema affrontato da Christian Orlandi, CEO di XCALLY, nell’episodio #98 del podcast “La Tecnologia Made in Italy”, condotto da Max Brigida, fondatore di Software Italiani. Customer service, omnicanalità e intelligenza artificiale: […]| XCALLY
What are the applications of artificial intelligence in customer care and what solutions does XCALLY offer?| XCALLY
Quali sono le applicazioni dell'intelligenza artificiale nella customer care e quali le soluzioni offerte da XCALLY?| XCALLY
A cosa serve il quality monitoring nei call center? Scopri come XCALLY integra la quality analysis per migliorare la customer experience.| XCALLY
Scopri cos'è la Customer Experience (CX) e come migliorare il servizio clienti con strumenti innovativi come XCALLY.| XCALLY
Discover the possibilities offered by choosing an omnichannel call center software like XCALLY for your customer care.| XCALLY
The latest news from NRF - the right partner goes beyond transactions—they collaborate, adapt, and grow with you, ensuring your retail business thrives long-term.| NewStore
Balancing inventory across channels is essential for retail success. Discover inventory allocation strategies and tech tools to optimize stock.| blog.deckcommerce.com
Scopri quali possibilità offra la scelta di un call center omnichannel sofware come XCALLY, per la tua customer care.| XCALLY
Scopri in che modo il plugin di XCALLY Live Call Translator sia stato utilizzato per supportare le vittime di violenza di genere.| XCALLY
Scopri quali siano le customer satisfaction strategies più efficaci e come utilizzarle al meglio grazie al supporto di XCALLY.| XCALLY
A strong and effective omnichannel strategy – offering fast, personalized, and uninterrupted customer experience across multiple platforms – is an essential tool to meet customer needs and continue to grow your organization. The post Making the Needed Connections With Omnichannel CX appeared first on Walker.| Walker
Unlock key strategies to succeed on Amazon, from brand storytelling to data-driven optimization to creating social proof.| CommerceNext
In recent years, e-commerce has dominated the retail sector, but brick-and-mortar stores are making a comeback. This shift has led| Retail Technology Insider
Master omnichannel retail with order orchestration. Discover how smart automation boosts efficiency and enhances customer satisfaction.| blog.deckcommerce.com
Argos marketing strategy: learn how it helped the retailer drive sales & improve customer satisfaction. Read about the Argos marketing strategy here!| ContactPigeon | Blog
At the 2024 CommerceNext Growth Show, we asked our industry-leading speakers to leave the audience with three key CommerceNext Steps to take back to the office. These actionable takeaways are designed to help you implement the strategies and insights shared during the conference sessions. Read on to explore the CommerceNext Steps shared during the main-stage […]| CommerceNext
In today’s retail landscape, customers expect a seamless shopping experience that spans both digital and traditional channels. The convergence of these experiences has made omnichannel strategies a crucial focus for businesses aiming to meet evolving consumer demands. At the 2024 CommerceNext Growth Show, industry leaders from Tapestry, Sephora, Lowe’s and Bluecore shared their insights on […]| CommerceNext
For most businesses, the most prominent feature of the current situation is ensuring business continuity. For retailers, there's one solid and viable answer to staying connected with your customers: omnichannel capability| ContactPigeon | Blog
We found the best omnichannel retailers to learn from the most outstanding campaigns by famous brands. Check out the best omnichannel retailers here!| ContactPigeon | Blog
Wondering what's omnichannel marketing for eCommerce? Go into why omnichannel eCommerce is the future, and how to get started with omnichannel marketing!| ContactPigeon | Blog
Learn how John Lewis’s omnichannel strategy redefined the customer experience in the homeware industry. Read the full John Lewis case study here!| ContactPigeon | Blog
Unlocking Q3 Growth: Email Placements Surge in Commerce Media. Discover how much more supply there is to unlock in your Zeropark media buying.| Zeropark Commerce Media
Explore the importance of warranties in retail and how an OMS can optimize warranty processes for enhanced customer experience and loyalty.| blog.deckcommerce.com
Discover how leading tech directors use order management automation to ensure inventory accuracy and offer seamless omnichannel services.| blog.deckcommerce.com
Get pearls of wisdom from CX industry experts to perfect the moments that matter in your omnichannel customer journey.| Sharpen
The world has yet to stop shifting dramatically. From the pandemic to inflation, retailers and brands alike have had to quickly adjust expectations and strategies, with the risk of being left behind.| Shopkick
Learn when it may work for retailers to use a storefront as an order management system (OMS) and when to consider leveraging a dedicated OMS.| blog.deckcommerce.com
Learn about the importance of customer intimacy and how omnichannel tools can help support your customer intimacy strategy.| NewStore
There are many emerging trends in today's CX landscape. In this blog, we look at how omnichannel testing can help you improve CX quality.| Cyara
Discover the power of automation in omnichannel retail and how it can improve your customer experience and drive business growth.| Magestore Blog
Learn how omnichannel order management boosts retail efficiency and customer satisfaction, keeping your brand competitive.| NewStore
Learn how unified commerce can help your brand boost customer satisfaction, drive sales, and foster long-term loyalty.| NewStore
Master omnichannel segmentation strategy with our in-depth guide for retailers. Learn how to unify customer experiences through omnichannel segmentation.| ContactPigeon | Blog
Discover the strategies for effective inventory management and seamless retail operations in our guide to mastering omnichannel inventory management.| ContactPigeon | Blog
Learn how to choose the right customer data platform for your eCommerce business with best practices for selecting an effective CDP.| Omnichannel Customer Engagement Platform
Explore top CDP strategies for retail in 2024 and see how customer data platforms can drive smarter, data-driven decisions.| Omnichannel Customer Engagement Platform
Learn everything around Omnichannel Retail: Definition, Key Trends and Key Insights. Discover omnichannel retail examples and strategies here.| ContactPigeon | Blog
Discover essential chatbot best practices for omnichannel retailers. Dive deep into strategies and refine your approach with these chatbot best practices.| Omnichannel Customer Engagement Platform
Hyper-Personalization in Retail: A deep dive into the realm. Learn what it is, key trends and best practices to achieve retail hyper-personalization.| Omnichannel Customer Engagement Platform
Discover the power of optimizing omnichannel experiences in our comprehensive guide. Understand the importance of optimising omnichannel experiences here!| ContactPigeon | Blog
Meet the Body Shop marketing strategy & how it improved customer satisfaction. See the impact of the Body Shop marketing strategy here.| Omnichannel Customer Engagement Platform
Meet the Tommy Hilfiger marketing strategy & how it improved customer satisfaction. See the impact of the Tommy Hilfiger marketing strategy here.| Omnichannel Customer Engagement Platform
This case study dives into Sephora omnichannel strategy and examine how the blend of in-store experiences with digital platforms propelled Sephora's growth.| Omnichannel Customer Engagement Platform
This article explains what omnichannel customer service software is and how XCALLY enables customer interactions from all channels to be managed in a simple and integrated way, thereby improving the user experience.| XCALLY
Ecommerce continues its rapid transformation, moving from transactions to customer lifetime value as a focus.| Signifyd
Learn how XCALLY's real time monitoring can improve operational efficiency and the quality of your interactions by providing complete and immediate control over the progress of activities.| XCALLY
Dive into our comparison of omnichannel & multichannel customer service. Learn their pros and cons and make the right choice for your business.| Odondo
At the end of 2023, everybody involved in the marketing and advertising industry needed to take some time to summarize the previous 12 months and strategize for the year to come. In Zeropark, we have always been loud advocates of shifting the industry standards to match consumer needs and expectations. This strategy allowed us to […]| Zeropark Commerce Media
Omnichannel fulfillment is a must for businesses today. Learn how omnichannel fulfillment works and why it's important.| 6 River Systems
Discover how commerce media supports your programmatic full-funnel marketing strategies. Learn how to cover all stages of the customer journey.| Zeropark Commerce Media
All fashion retailers should know iside out the omnichannel marketing ideas and challenges of 2023! Fashion retailers, get inspired by ContactPigeon!| ContactPigeon | Blog