I recently shared five posts about different mobile experiences on one trip, from booking a hotel via a mobile site to ordering dinner through a resort app. Now I would like to explain why these stories matter. I’m blind and use a screen reader. I write not as a developer, but as someone who lives these digital experiences daily, especially when I travel. This trip was supposed to be a break. However, at nearly every mobile touchpoint—whether it was an app or a website—the tools meant t...| UsableNet Blog
As more resorts shift to QR-code-based mobile websites for room service and dining, accessibility gaps can turn a simple dinner into a frustrating experience. While these mobile-first websites aim to streamline service, poor design choices often leave out guests who use assistive technology. I'm blind and use a screen reader daily. I write about digital accessibility not from a technical standpoint, but from the lived experience of navigating everyday tasks with assistive tech. This post focu...| UsableNet Blog
Many resorts now rely on mobile apps for key guest services—like spa bookings, in-room dining, towel requests, and shuttle pickups. These tools promise convenience. But for blind guests who use screen readers, they can create frustrating and unpredictable barriers. During a recent trip to an all-inclusive resort, I encountered just that. This post is part of my series on accessibility in hospitality. It focuses on how poorly designed mobile apps can impact real-world independence for guests...| UsableNet Blog
For many travelers, mobile check-in is fast and convenient. But for those of us who use screen readers, that convenience can disappear in an instant.| UsableNet Blog
Airline mobile apps have become essential tools for travel. They let you check in, choose your seat, download a boarding pass, track gate changes, and manage in-flight services. But for blind travelers like me, they're often a source of frustration instead of convenience. In 2024 alone, lawsuits against major travel brands highlighted just how widespread mobile accessibility issues still are. That's not surprising to me. I regularly encounter apps that are missing basic screen reader support....| UsableNet Blog
With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date pickers, or inaccessible buttons. To my surprise, this was one of the best digital booking experiences I've had in a while. Editor's Note: Michael Taylor is a blind screen reader user and a regular contributor to the UsableNet blog. He shares firsthand experiences navigating websites and apps to highlight where digital ...| UsableNet Blog
Address common accessibility challenges in mobile web forms for blind users, focusing on issues like invisible fields, keyboard overlap, and focus jumping, with tips for improvement.| blog.usablenet.com
Explore frightfully bad mobile accessibility issues for screen readers, including poor button labeling, navigation and text input challenges.| blog.usablenet.com
Discover how accessibility widgets can hinder mobile web usability and why true accessibility requires thoughtful design and coding, not quick fixes.| blog.usablenet.com
Explore the accessibility challenges blind users face on mobile healthcare websites and discover actionable solutions to improve inclusivity.| blog.usablenet.com
Explore the challenges of mobile ticket purchasing for a baseball game, highlighting accessibility issues faced by people with disabilities.| blog.usablenet.com
Explore the accessibility challenges faced by blind people when shopping on mobile clothing websites.| blog.usablenet.com