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Zendesk Shifts the Conversation from Service to Enterprise CX
https://keithdawson.ventanaresearch.com/zendesk-shifts-the-conversation-from-service-to-enterprise-cx
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Tagged with:
customer experience
contact center
customer experience management
agent management
Zendesk’s AI-powered platform serves needs across CX departments that improve customer engagement while achieving workforce, quality management objectives.
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