The adoption of Electric Vehicles (EVs) and Artificial Intelligence (AI) in customer experience is a topic of great interest and debate. Both technologies promise significant advancements but face unique challenges that slow their mass adoption. Similarities and differences in the obstacles faced by EVs and AI span infrastructure needs, public perception, and technological maturity. 1. […] The post The Road to Adoption: ChatGPT is the EV of customer experience appeared first on Servion Blog.