Too often conflict is due to an inability to remain open and to rethink our position. This is true in both our personal and our professional lives. And conflict can escalate when it’s based on an intractable position that prevents resolution. Perhaps we should adopt what Stanford professor and technology forecaster Paul Saffo calls, strong positions weakly held. With this mindset we can confidently assert our opinion while remaining open and influenceable—not to eliminate conflict but to ...
