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Why Your Business Needs a Shared, Customer-First Language
https://cxby.design/why-your-business-needs-a-shared-customer-first-language/
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Tagged with:
customer experience
cx
hcd
business ecosystem
customer-first language
cx and marketing
hcd and business
By developing a shared, customer-first language you reorient company communications to be more human-centered. Teams become motivated around a shared value.
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