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The folly of the organization-wide, unified workflow - Sales Process Engineering
https://salesprocessengineering.net/2022/02/26/folly-of-the-unified-workflow/
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Tagged with:
strategy
measurement
slaying sacred cows
flawed logic
If your business is any more complex than a lemonade stand, it's likely that you do not need (and should not have) a unified, organization-wide workflow. But what you should have are unified inboxes within each department.
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