Healthcare organizations that invest in their people see dramatic payoffs in quality ratings, patient trust, and Medicare reimbursements. New research from the Center for Workforce Transformation shows that hospitals with the most engaged workforces are 5x more likely to earn 4- or 5-star Centers for Medicare and Medicaid (CMS) quality ratings than their low-engagement peers — and 7x less likely to land in the bottom quartile for Medicare's Total Performance Score. The State of Healthcare...
