Customer support teams juggle a tough mix of urgent issues, frustrated customers, and relentless feedback. But too often, that feedback arrives after the fact—when it’s too late to act on it. In our latest Connect webinar, Rosie, Director of Product Marketing at Alchemer, sat down with Justin, Product Manager for Integrations and API, to tackle […] The post Webinar recap: Turning support feedback into action—fast appeared first on Alchemer.
