With summer travel in full swing, I recently booked a stay at a small resort using my tablet's mobile browser. I expected the usual frustrations: unlabeled fields, broken date pickers, or inaccessible buttons. To my surprise, this was one of the best digital booking experiences I've had in a while. Editor's Note: Michael Taylor is a blind screen reader user and a regular contributor to the UsableNet blog. He shares firsthand experiences navigating websites and apps to highlight where digital ...
