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Beyond the Predictions: Operationalizing Customer Intent at Every Touchpoint
https://blogs.idc.com/2025/08/21/beyond-the-predictions-operationalizing-customer-intel-at-every-touchpoint/
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predictive analytics
customer analytics
markets and trends
customer intelligence
ai operationalization
Learn how to turn customer intelligence into action across every touchpoint to drive relevance, retention, and real business impact.
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