Ever wonder why some companies earn loyal clients while others are stuck chasing customers? The difference may be more than just service: It starts with a mindset. Many businesses use the terms “client” and “customer” interchangeably. But for service-focused organizations, recognizing the difference helps them be more intentional about the experience they deliver and the […] The post Client vs. Customer: Why the Difference Matters for Long-Term Success appeared first on PrimePay.
