“You know what, you should speak to Suren?” she said. I hadn’t yet met Surendran Balchandran (or Suren, as everyone knows him). But when Prukalpa vouches for someone, you don’t question it. Almost the same day, I pinged her asking for an introduction. What followed was one of the most surprising experiences of my life. He was quiet in early meetings—attending, taking notes, nodding along. But then came event day, and it was like watching a submarine surface. Suren was on top of ever...