People need to feel heard. Whether it’s an amicable debate or a heated argument, it can be frustrating when there doesn’t seem to be any resolution or when things get out of hand. You might feel even more flummoxed trying to find the right words, alter your tone, or manage your emotions mid-speech to make a connection, only to find that nothing is working. At this point, you might not even feel like talking anymore, but worry that not saying anything could make the situation worse or give...