Reading Time: 5minutesIn this AI-verse we inhabit, your customers have evolved. Intelligent algorithms have trained your customers to expect experiences that anticipate their needs, remember their preferences, and predict their next move. The question isn’t whether you’re ready for AI. The real question is whether your engagement platform can deliver the AI-native experiences your customers now consider […] The post CDEP in the AI-verse: Why Do Traditional Engagement Platforms Fall Sh...
