On the Wednesday of National Customer Service Week 2025 we focused on the theme of Productivity, Growth and Innovation. As part of this we held thought-provoking fireside chat, ‘Fuelling growth through service’ between our CEO, Jo Causon and CEO of Unity Trust Bank, Colin Fyfe. Listen to Jo and Colin discuss the power of purpose-led… The post Recording of our NCSW: Fuelling growth through service – Jo Causon & Colin Fyfe, CEO, Unity Trust Bank appeared first on Institute of Customer S...