When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership roles in business. But under Jassy’s leadership, Amazon has not only sustained its momentum but accelerated. In this wide-ranging conversation with HBR’s editor at large, Jassy reflects on what it takes to get a behemoth like Amazon to operate like a startup and how he pushes his team to take chances. “If you aren’t failing,” he says, “you’re either not inve...
